Popular Services

Is something broken or not working as you expect it to? Please let us know.


Faculty & Staff - Microsoft 365 Outlook, Teams, SharePoint, Groups


Individuals affiliated with multiple UT campuses may need to merge their separate accounts for login consistency and simplicity.


Have a technology you would like for us to review before you purchase? Please select this service to begin the request process. Once you submit this form, the Technology Purchasing Review Committee (TPR) will meet to discuss your responses . If they have any questions, they will follow-up with you via email. If you have any issues or questions please email techreview@utc.edu.


Request assistance or report problems with the VPN. Request VPN account Elevation.


Need access to something? Use this form to request permissions. Whether it is for Shared Drive access (i.e. Departmental), SharePoint, etc.


Request assistance with your NetID, UTCID, Primary Email, or Microsoft Username


Request a Publication Number for a campus related print communication.


Please submit a general inquiry if you are unsure of what you need.


Request for a single page of content, major update to one page, addition of one new page to a site


Update you email address.


Request a hardware token if you do not have a mobile device.


Recommendation on hardware and software needed for office and personal use


Request for university-related graphic creations.


Request access to desktop or mobile software that is not currently offered by UTC IT.


Request assistance with a department printer


Lab software maintenance is conducted each summer. With any software requests, time is required to allow for testing any prerequisites, packaging, deploying software, and end-user testing. Lab software requests submitted after the following dates may not be fulfilled until the next maintenance cycle.

Fall semester requests for to add or remove software or version updates are due by June 1st.
Spring semester requests for NEW software are due by October 15th. Version updates and software removals are only applied during the summer. New software requests for Spring should only occur due to last minute changes in course offerings or instructors.

Use this form to request software for classroom computer lab installation only. Once the software has been installed, plan to test that it works at least 2 weeks before the first day of class.

To view a list of software that is already installed in each lab, please go to https://utc.teamdynamix.com/TDClient/2717/Porta...


Request updates to headshots, location, and contact information


The telecommunications team can provide support for phone functions and hardware issues.


Request assistance with connecting a new device to the campus network.


MocsMail+ (Google) email accounts, questions about your MocsMail+ account. Faculty & Staff MocsMail+ accounts are available by request.


Assistance in replacing full time faculty and staff primary computers.