Connect Your Chromebook to the UTC Network

If your Chromebook has an Ethernet port, it will need to be registered using the Ethernet MAC address before the Chromebook can connect to the UTC network via Ethernet.

Directions

1. Select the network icon at the lower right corner of the screen

2. Select the ‘UTC’ network

3. Open your preferred web browser to: https://portal.utc.edu/registration/

4. Select 'Students, faculty, staff, or affiliates with a UTC ID'

   • Please note: if you are a sponsored guest please see this article, and if you are another campus guest please see this article.

5. Sign in with your UTC ID and Password

6. Select 'Computer/Phone/Tablet'

7. Select 'Submit'

Troubleshooting

“I do not know my MAC address”

1. Select the network icon at the lower right corner of the screen
    
2. Select the small circular button with the ‘i’ in it
    
3. Your Chromebook’s MAC address should be displayed here

Additional Support 

Open an IT Helpdesk request ticket.
Send an email to ITHelp@utc.edu.
Contact the IT Help Desk at 423-425-4000 or visit our IT Chat Portal.