Connect Your Sony PS4 to the UTC Network

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• Directions
• Troubleshooting
  • I do not know my MAC Address

Directions

On the PS4 Device:

1. On the home menu, select 'Settings'

2. Select 'Network'

3. Select 'Set Up Internet Connection'

4. Select 'Use WiFi'

5. Select 'Easy'

6. Select 'UTC'

On another device: (Phone/Computer)

1. On another device connected to the UTC network, open your preferred web browser to: https://portal.utc.edu/registration/
    
2. Select 'Yes' if you are a UTC student, faculty, staff, or affiliate
    
3. Select 'Game Console'
    
4. Under the 'MAC address' field, enter the console's MAC address
    
5. Under the 'UTC ID' field, enter your UTC ID
    
6. Under the 'Password' field, enter your UTC password
    
7. Select the device type from the dropdown box
    
8. Press 'Submit'

Troubleshooting

“I do not know my MAC Address”

1. Open 'Settings'
    
2. Select ‘System Information’
    
3. Your MAC address should be displayed here.

Additional Support 

Open an IT Helpdesk request ticket.
Send an email to ITHelp@utc.edu.
Contact the IT Help Desk at 423-425-4000 or visit our IT Chat Portal.

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