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Special Note
- You will need to know your Microsoft 365 login username, please verify it by doing the following:
- Log into MyMocsNet ( https://mymocs.utc.edu/ )
- Look for the Account Info widget (You may need to search for it if it's not loaded automatically)
- Locate the O365 Username field. This should be formatted like NetID@utc.edu or NetID@mocs.utc.edu.
Directions
- Before signing in to Microsoft 365, verify your O365 Username.
- Visit office.com/apps
- In the "Email, phone, or Skype" field, enter your O365 Username, then select 'Next'
- In the "Password" field, enter your usual UT Account password and select 'Sign In'
- Authenticate with Duo and you will then be signed in and directed to the Microsoft 365 Apps page. From here, you can access applications like Word, OneDrive, Outlook Email, and more.
Troubleshooting
“Your account or password is incorrect.”
You may need to change your password. Please go to https://utc.edu/pw and use the change password link to update your University of Tennessee password.
Additional Support
Open an IT Helpdesk request ticket.
Send an email to ITHelp@utc.edu.
Contact the IT Help Desk at 423-425-4000 or visit our IT Chat Portal.
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