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This article is for full time Faculty & Staff who have a UTC issued device.
MocsPrint drivers allow staff and faculty with UTC-issued devices to print directly to any Canon swipe printer on campus without accessing the MocsPrint portal. Once installed on a UTC-issued computer, users can send print jobs as usual, then simply swipe, select their job, and print.
Directions
Windows
- On your device, open the Windows search bar.
- Type “Software Center” and click on the top result.
- In the Software Center, scroll through the list and find “MocsPrint Printer Drivers.”
- If you don’t see it, contact the IT Help Desk for help.
- Once you find the MocsPrint Printer Drivers, click on “Install.”
- If the button says “Uninstall” instead of “Install,” click “Uninstall” first. Once it finishes, click “Install” again.
- When the installation is complete, the printer should be added to your computer.
- To confirm, type “Printers & Scanners” in the Windows search bar, open it, and check the list for Faculty_BW or Faculty_Color printers.
Mac
- On your computer, locate the magnifying glass icon in the top-right corner.
- Search for “Self Service” and click on the top result.
- When the new window opens, scroll down to find “MocsPrint Printer Drivers” and select it.
- Click the “Install” button.
- If the button says “Uninstall” instead, click “Uninstall” first, wait for it to finish, and then click “Install” again.
- Once the installation is complete, the printer should be added to your computer.
- To confirm, use the magnifying glass again and search for “Printers & Scanners.”
- In the left-side column, you should see the Faculty_BW or Faculty_Color printer listed.
Special Note:
If a staff or faculty member has trouble downloading the MocsPrint drivers and doesn’t have time to call the Help Desk for assistance, they can quickly access the MocsPrint portal at mocsprint.utc.edu to print directly from there.
Additional Support
Open an IT Helpdesk request ticket.
Send an email to ITHelp@utc.edu.
Contact the IT Help Desk at 423-425-4000 or visit our IT Chat Portal.