Body
Intro to ArcGIS Online (AGOL)
ArcGIS Online is a collaborative, cloud-based GIS platform that allows members of an organization to use, create, store, and share maps, apps, and data, and access other GIS data, base maps, and ArcGIS apps. Through ArcGIS Online, you get access to a secure cloud where you can manage, create, and store data as published web layers and perform spatial analysis. Because ArcGIS Online is an integral part of the ArcGIS system, you can use it to extend the capabilities of ArcGIS for Desktop, ArcGIS for Server, ArcGIS Web APIs, and ArcGIS Runtime SDKs.
Note: You do not need and AGOL account for ArcGIS for Desktop. However, you do need an AGOL account for ArcGIS Pro.
Supported Versions & System Requirements
ArcGIS Online operates through your browser. You will not need to download anything to access ArcGIS online as a University of Tennessee member.
Set-Up Steps
Setting up ArcGIS Online Account
- First-time users navigate to igtlab.maps.arcgis.com.
- Choose the option to sign in with Your ArcGIS organization’s URL. Note: you might have to manually enter “IGTLab.” (Do not use ArcGIS login, unless you were assigned an ArcGIS login by an admin.)
- To log in, select UTC SSO login.
- Enter “IGTLab” if prompted for an organization URL.
- Enter your UTCID and password.
- Your account is now activated, and the ArcGIS Online homepage will appear.
Download & License ArcGIS Pro with AGOL
- You must activate your ArcGIS Online account using the steps in the previous section before logging into AGOL in ArcGIS Pro.
- Download ArcGIS Pro from AGOL by navigating to My Settings and clicking on your user name on the top right of your screen.
- On the settings page, click Licenses. Then scroll down to ArcGIS Pro and click Download ArcGIS Pro.
- A full guide with system requirements and detailed installation instruction to download Pro can be found here. ArcGIS Pro can also be downloaded from the OIT software distribution site.
- When opening ArcGIS Pro, select the Sign In button on the top right of the page.
- Select Your ArcGIS Organization’s URL and enter “IGTlab".
- Select the icon for the UTC SSO.
- Enter your UTCID and password to sign in.
Common Installation Issues
Logging In:
To access AGOL you should not attempt to log in using the “ArcGIS Login” button, unless you were issued log in credentials from an AGOL admin.
Does ArcGIS Online account expire?
ArcGIS Online will continue to be accessible if you are a part of the University of Tennessee (Knoxville, Chattanooga, Martin, Memphis).
Each account comes with a pre-set 100 credits for use in maps. For access to more credits as needed, contact the UTC IGTLab staff.
UTC IGTLab GIS Support Information
At the Chattanooga campus, students, faculty, and staff can receive up to 20 hours of free GIS support each semester. Example support includes getting started with GIS, spatial analysis, data collection and storage, cartographic support, GIS application development, training and custom lectures/workshops. For more details about our services, please visit www.utc.edu/interdisciplinary-geospatial-technology-lab.
Additional GIS training is available online through Esri Academy. Use your AGOL credentials to access numerous training modules at www.esri.com/training/catalog/search
Additional Support
For additional support, please contact the IGTLab staff below:
Charlie Mix, GIS Director: charles-mix@utc.edu
Nyssa-Hunt, Assistant GIS Director: nyssa-hunt@utc.edu