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Install the EMS Client

  1. Knowledge Base
  2. Applications
  3. EMS Desktop Client
on your device may be found here.) Click on the Download and Install the EMS Desktop Client link You will most likely receive a pop-up blocker, click on the pop-up blocker and select always allow

Sync MocsMail+ to Android

  1. Knowledge Base
  2. Email
  3. Mocsmail+
Directions Open Settings   Select ‘Accounts’   Select ‘Add account’   Select ‘Google’   Enter your UTC email (ex. abc123@mocs.utc.edu)   Select ‘Next

Mocs Card: Android FAQs

  1. Knowledge Base
  2. Applications
  3. Mocs Card
Frequently Asked Questions What is the Mocs Card for Android? The Mobile Mocs Card is just like your physical Mocs Card, now on your Android phone!   What Android devices are supported

Connect your Android device to the UTC VPN

  1. Knowledge Base
  2. Network
  3. VPN
  Install the GlobalProtect app   Once the GlobalProtect app is installed, open the app   In the field that asks for the portal address, enter vpn.utc.edu   Tap 'Connect'   When

Connect Your Android Device to the UTC Network

  1. Knowledge Base
  2. Network
  3. UTC Wireless Network
If you are being asked to re-register your device every 24-48 hours or every time you connect to the UTC Wifi, please click here for instructions on turning off the randomized mac address for your

Connect Your Android Device to the UTC-Secure Network

  1. Knowledge Base
  2. Network
  3. UTC-Secure Wireless Network
phone is Android version 4.0 or newer, you may need to enable a lock screen before your device will be allowed on the UTC-Secure network If prompted, select ‘Okay’ to save the account

Mocs Card: Add your Mocs Card to your Android phone

  1. Knowledge Base
  2. Applications
  3. Mocs Card
During the transition to this new technology, please retain your physical Mocs Card ID as the mobile ID does not replace your physical card entirely.   Step 1: Install and

Installing Creative Cloud Applications

  1. Knowledge Base
  2. Applications
  3. Adobe Creative Cloud
have been installed or can be installed. To install a new product, choose the Install button next to the desired application.

Downloading and Installing Creative Cloud

  1. Knowledge Base
  2. Applications
  3. Adobe Creative Cloud
Before you can install the Adobe applications, you must first install the Creative Cloud Desktop. If you have already installed Creative Cloud Desktop, learn how to install Creative Cloud

Office 365 FAQs

  1. Knowledge Base
  2. Email
  3. Office 365
Where can I download Microsoft 365 Apps? Instructions for installing the software are available at portal.office.com. Faculty and staff can download the software on their University-owned

Finding the MAC Address for Your Google Home/Google Home Mini

  1. Knowledge Base
  2. Network
  3. UTC Wireless Network
Directions Google Home Ensure you have the Google Home application installed on your smartphone or mobile device.   Open the application and set up your Google Home.   To obtain

ViVi Software - Classrooms

  1. Knowledge Base
  2. Classroom Technology
In the classroom or conference room, first be sure to turn on the display using the control panel (typically located on the wall.) To install the Vivi application on your device follow the

Avaya Mobility Apps

  1. Knowledge Base
  2. Phones
  3. VoIP
download and install Navigate to https://myphone.utc.edu/ while on the VPN or on-campus network OR On the mobile device for:       Android: Open the Play Store application

Finding the MAC Address for Your Chromecast

  1. Knowledge Base
  2. Network
  3. UTC Wireless Network
Directions First ensure that you have the Google Cast application, which can be found on the App Store and Google Play Store for both iOS and Android devices. Also, make sure that your Chromecast

Use the Duo Mobile App to Generate a Passcode

  1. Knowledge Base
  2. Accounts
  3. Two-Factor Authentication (Duo)
installing Duo, you can request a hardware token here: https://utc.teamdynamix.com/TDClient/2717/Portal/Requests/ServiceDet?ID=49798 Check to see if your phone is supported by duo here: Android