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Install the EMS Client

on your device may be found here.) Click on the Download and Install the EMS Desktop Client link You will most likely receive a pop-up blocker, click on the pop-up blocker and select always allow

Connect Your Windows Computer to the UTC VPN

: If you are using a UTC-issued machine, it will likely be 64-bit as that is the currently supported version by UTC IT).   Once the download has completed, install the client   After

Sync MocsMail+ to Windows Phone

Directions Open ‘Settings’   Select ‘email + accounts’   Select ‘add an account’   Select ‘Google’   Select ‘Connect’   Under ‘Email address’, enter your UTC email

Downloading and Installing Creative Cloud

successfully installed the Adobe Creative Cloud Desktop application window will open. From this page you can install the Adobe applications you require.

Connect Your Windows Computer to the UTC Network

‘Download’   After the download has completed, run the setup file to install the FortiNAC agent   When FortiNAC prompts you for your UTC credentials, enter them   Once authenticated

Sync Office 365 to Windows Phone

Directions Open ‘Settings’   Select ‘email + accounts’   Select ‘add an account’   Select ‘advanced setup’   Under the ‘email’ field, enter your UTC email address (ex

Switching Windows during Screen Sharing

Directions During screen sharing, you can switch between different Windows or Desktop by moving your mouse/pointer to the top of the meeting window. Select - " New Share" Other

Installing Creative Cloud Applications

have been installed or can be installed. To install a new product, choose the Install button next to the desired application.

Removing Creative Cloud from Windows or Mac

Adobe provides a guide on their website for uninstalling the Adobe Creative Cloud applications from your computer. The Creative Cloud Cleaner Tool allows you to more precisely remove installation

Check if You Are an Administrator on Your Windows Computer

windows ... Directions Open the Start Menu and type in 'users' Click 'Add, edit, or remove other users' Your screen will show 'CHA \ [your UTC ID] If 'Administrator' appears below your UTC ID, you

How to connect to a Lab Stats computer from a Windows Computer

Directions If you’re going to be connecting to the lab computer from off campus, make sure you have installed the VPN client (GlobalProtect) and connected the VPN to campus. How to

Connect Your Windows Computer to the UTC-Secure Network

Directions ** Note: Please be sure to connect your device to the UTC wireless network and register it before trying to connect to UTC Secure. Connect to the ‘UTC’ network   Open your

Connect Your Windows RT Device to the UTC Network

address” Open the Windows Start Screen   Type ‘cmd’   Select cmd.exe   Type ‘getmac’   Your MAC address will be the first result displayed

Troubleshooting SharePoint/OneDrive Syncing Issues (Microsoft Windows)

The instructions below will guide you through possible solutions if you can't open SharePoint stored files using the File Explorer after syncing them to your local computer or device and the files are

Encrypt Your Storage Device(s) Using a Windows Computer

windows ... Special Notes Depending on the size of the storage device, it may take some time for it to be encrypted You may continue to use your computer which the encryption takes place If you are not