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Get Started with IT: Preparing for Classes (Students)
Activate Your UTC Account
Your UTC account is your key to a wide array of online services at UTC. Visit Account Activation to get started with setting up your password for the first time.
To
Install the EMS Client
Directions
Go to http://getems.utc.edu
(Note: If you are off-campus, this link will only work with the UTC VPN active on your device. Information on obtaining and setting up the VPN
Use the Duo Mobile App to Generate a Passcode
token ... Before you begin
You will need to know your NetID. If you are unable to sign in, check to see if your NetID is the same as your UTC ID:
Visit https://directory.utk.edu/
Type your full
Mocs Card: Android FAQs
from the dropdown list.
Log in using your UTC credentials, then complete the DUO authentication.
Select the Add to Phone button.
Your Mobile Mocs Card will now be provisioned to your device
Computer Refresh Frequently Asked Questions (FAQs)
receive a new device?
You will need to provide a Service Tag Number if your primary machine is a Dell/Windows device or your device's Serial Number if your primary device is an Apple/MacOs device
How to connect to a Lab Stats computer from a Mac OS Computer
.
Open the file that you just downloaded. You will be prompted for your domain, username and password. Enter your utcID in the following format: cha\abc123. Then click Continue on the next two windows.
Mocs Card: Apple Wallet FAQs
, and access to a device that is setup to access your UTC Two-Factor Authentication (DUO) verification.
How do I add my Mocs Card to Apple Wallet?
Ensure that you have an approved
Office 365 FAQs
devices (PC, Mac, and/or mobile device). These applications include: Word, Excel, PowerPoint, Outlook, OneNote, PowerBI Pro (employees only), Access*, and Publisher*
* Windows PC client programs
Check to see if OneDrive is Syncing
The following article shows you how to check if your OneDrive files are synced to the cloud from your local device (Windows & Macs) ... date and time are displayed. On a Windows computer, the system tray is typically located in the lower right corner of your screen; on a Macintosh computer, the system tray is typically located in the
Zoom Meeting Instructions for Students
Directions
Students DO NOT need to have a Zoom account to join a Zoom meeting.
How to Join a Class/Meeting
Option 1: Join using the provided URL
Check your UTC email or
How do I manage shared files in a SharePoint Site?
A basic guide on how to manage your department's shared files on a traditional SharePoint Site. ... cloud to your computer, click here to learn how.
SharePoint on the web (Windows and MacOS)
Find your document library via the Microsoft Office Home
Open your preferred web browser to
Computer Refresh List
The list of available devices to choose from, which will replace your current device as part of the Computer Refresh Program. ... System, it is recommended that your new device is of the same device type/OS as your previous device (Old MacBook --> New Macbook or Old Dell/Windows laptop --> New Dell/Windows laptop) to avoid any
Software for Employees
(Microsoft Software Center)
Click the Windows Start Menu.
Scroll down your list of programs to find Microsoft System Center and mouse over/click it to display Microsoft Software Center within to
Creating a BibTex File
"
17. Select all, (highlight all content) and copy (Windows:Ctrl + C ) (Mac: ⌘ + C)
18. Now you will need to transfer this information in a way that will allow you to save it to your machine
Updating Faculty Web Profile Information
can either drag the file you wish to upload from your computer in the box provided or click it to open a file explorer window.
Note:
If you need a professional headshot taken, please fill