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Receiving SMS Text Messages and Emails from UTC-ALERT

  1. Knowledge Base
  2. Accounts
  3. UTC-ALERT
information: Open your preferred web browser to: https://www.getrave.com/login/utc   Log-in using your UTC ID (example: ABC123) and UTC password.   Select the My Account tab.   Check

Log in to Qualtrics

  1. Knowledge Base
  2. Applications
  3. Qualtrics
your UTC ID (ex. abc123)   Under the ‘Password’ field, enter your UTC password   Select ‘Login’ If a ‘This seems to…’ message pops up: Select ‘I don’t have a Qualtrics

Syncing your departmental shared document library to your computer

  1. Knowledge Base
  2. Communication and Collaboration
  3. Departmental File Storage
How to sync your online files (departmental shared documents) to your computer. ... File Explorer in the OneDrive folder (Windows) or under your Finder under OneDrive (macOS).      Outlook (for Microsoft O365 Groups)  In Outlook, you’ll find your Microsoft O365

Sync MocsMail+ to Apple iOS

  1. Knowledge Base
  2. Email
  3. Mocsmail+
Directions Open Settings   Select ‘Mail, Contacts, Calendars’   Select ‘Add Account’   Select ‘Google’   Under the ‘Email’ field, enter your UTC email address (ex. abc123@mocs.utc.edu)   Under the ‘Password’ field, enter your UTC password   Select ‘Next’

Managing your Mocs Card through GET

  1. Knowledge Base
  2. Applications
The GET platform (https://get.cbord.com/utc) allows you to manage your Mocs Card online to: Deposit money to Scrappy Cash Check your Mocs Card Balance Report your card lost, or stolen

How to remove Office license on macOS

  1. Knowledge Base
  2. Applications
This article provides step-by-step instructions for how to uninstall Office 365 on MacOs. ... This article is the solution for the following error message on Office for macOS: "Your account abc123@utc.edu doesn’t allow editing on this Mac" Close all Office applications that are open

Edit Your Email Signature Using Outlook Web App

  1. Knowledge Base
  2. Email
  3. Outlook
Directions Open your preferred web browser to: https://outlook.office.com   Under the ‘User name’ field, enter your UTC ID (ex. abc123)   Under the ‘Password’ field, enter your UTC

Update Your Directory Information

  1. Knowledge Base
  2. Accounts
  3. UTC Accounts
://people.utc.edu   Select ‘Login’   Under the ‘Username’ field, enter your UTC ID (ex. abc123)   Under the ‘Password’ field, enter your UTC password   Select ‘Login’   Select ‘Edit

Configure the iOS Outlook app for MocsMail+

  1. Knowledge Base
  2. Email
  3. Outlook
’ Select 'Google'   Under the 'Email' field, enter your UTC MocsMail+ address Example: abc123@mocs.utc.edu Select 'Sign in' You will be redirected to the CAS

Subscribe to a @raven.utc.edu Listserv

  1. Knowledge Base
  2. Email
  3. Listservs
’ with the name of the listserv you are subscribing to Log in to your UTC email account   Open the ‘Command confirmation request’ email   Select the confirmation link

Download from the UTK Software Distribution Website

  1. Knowledge Base
  2. Applications
  3. UTK Software
unless installed on UT owned computers. Directions Open your preferred web browser to: https://webapps.utk.edu/oit/softwaredistribution/   Under the ‘NetID’ field, enter your UTC ID (ex

Retrieve Message Headers (Outlook)

  1. Knowledge Base
  2. Security
  3. Retrieve Message Headers
the email you are forwarding to Security@utc.edu. Outlook for macOS Right-click the email. Select 'View Source'. Copy the contents in the new window that opens and paste them in the

Change Voicemail Greeting (Off Campus)

  1. Knowledge Base
  2. Phones
  3. Voicemail
Directions Dial ‘425-1777’ to access UTC voicemail Dial ‘(423) 425-1777’ if the phone you are using is not from the 423 area code Dial ‘#’   Dial your 4-digit phone

Change Voicemail Name (Off Campus)

  1. Knowledge Base
  2. Phones
  3. Voicemail
Directions Dial '425-1777' to access UTC voicemail Dial '(423) 425-1777' if the phone you are using is not from the 423 area code Dial '#'   Dial your 4-digit phone

Change Voicemail Security Code (Off Campus)

  1. Knowledge Base
  2. Phones
  3. Voicemail
Special Note If you do not know your voicemail security code, you will have to contact Client Services. Directions Dial ‘425-1777’ to access UTC voicemail Dial ‘423-425-1777’ if