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Connect Your Apple Computer to the UTC Network

  1. Knowledge Base
  2. Network
  3. UTC Wireless Network
Persistent Agent.pkg’ file   When FortiNAC prompts you for your UTC credentials, enter them.   Once authenticated, FortiNAC will scan your computer. Allow the scan to finish.   Once the

Check if You Are an Administrator on Your Apple Computer

  1. Knowledge Base
  2. Security
  3. Check if You Are an Administrator
Directions Click the Apple icon in the top left of the screen and select 'System Preferences' Click 'Users & Groups' Your name will appear on the left side of the window If 'Admin

Log into Departmental Shared Mailboxes

  1. Knowledge Base
  2. Communication and Collaboration
  3. Outlook (Email)
Step-by-step instructions on how to log into your departmental shared mailbox. ... Special Note This article requires you to have access to a departmental shared mailbox. If you do not have the appropriate access, please have your supervisor submit an IT request. Directions

Download files and folders from OneDrive

  1. Knowledge Base
  2. Applications
  3. Shared Data Drives
  4. OneDrive
You can download files and folders from Microsoft OneDrive to your computer with just a few clicks. Visit https://office.com and log in with your University email address and password. Click

Connect Your Apple Computer to the UTC-Secure Network

  1. Knowledge Base
  2. Network
  3. UTC-Secure Wireless Network
‘Password’ field, enter your UTC password   Select ‘Submit’   Once authenticated, XpressConnect should finish the configuration and then automatically switch networks from UTC to UTC-Secure. If this does not happen automatically, do so manually.

Connect Your Apple TV to the UTC Network

  1. Knowledge Base
  2. Network
  3. UTC Wireless Network
' Select 'Wi-Fi' Select 'UTC' Alternatively, connect an ethernet cable to the back of your TV and into an open port on the wall Locate the MAC Address (sometimes called Wi-Fi Address

Connect Your Apple iOS Device to the UTC Network

  1. Knowledge Base
  2. Network
  3. UTC Wireless Network
If you are being asked to re-register your device every 24-48 hours or every time you connect to the UTC Wifi, please click here for instructions on turning off the randomized mac address for your

Mocs Card: Apple Wallet FAQs

  1. Knowledge Base
  2. Applications
  3. Mocs Card
way you have always used your plastic card -- simply tap the reader with your phone instead of your card.   Will it work with off-campus merchants? Yes, you can use your Mocs Card in Apple

Encrypt Your Storage Device(s) Using a Windows Computer

  1. Knowledge Base
  2. Security
  3. Encrypt a Storage Device
Special Notes Depending on the size of the storage device, it may take some time for it to be encrypted You may continue to use your computer which the encryption takes place If you are not

Get Started with IT: Technology on Campus (Students)

  1. Knowledge Base
  2. Get Started with IT
  3. Students
Connect to UTC’s Network Connecting to UTC’s network is different depending on the type of device you are trying to connect. Mobile Devices: Select the UTC network (simply named UTC) on your

How to connect to a Lab Stats computer from a Windows Computer

  1. Knowledge Base
  2. Labs
Directions If you’re going to be connecting to the lab computer from off campus, make sure you have installed the VPN client (GlobalProtect) and connected the VPN to campus. How to

Connect Your Smart TV to the UTC Network

  1. Knowledge Base
  2. Network
  3. UTC Wireless Network
on the UPC label on the Apple TV box Google TV Navigate to "Settings" Select "Network" Select "Status" The MAC address is listed on your screen Hisense Android TV From the

Restore Access to Duo

  1. Knowledge Base
  2. Accounts
  3. Two-Factor Authentication (Duo)
2fa ... name and hit enter Verify your NetID You will need a device capable of browsing the Internet (tablet or computer) to enroll your phone If you do not have a mobile device capable of

Enroll Your Device in Two-Factor Authentication

  1. Knowledge Base
  2. Accounts
  3. Two-Factor Authentication (Duo)
2fa ... name and hit enter Verify your NetID You will need a device capable of browsing the Internet (tablet or computer) to enroll your phone If you do not have a mobile device capable of

How often do I have to change my UTC password?

  1. Knowledge Base
  2. Accounts
  3. UTC Accounts
contact your departmental payroll/financial representative. Non-Expiring Password Policy  -  only applies to UT system resources.  At this time, passwords used for UTC resources will still expire