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Mocs Card: Apple Wallet FAQs

for questions about my Apple ID and/ or iCloud? Information can be found at https://support.apple.com/apple-id or https://support.apple.com/icloud   How do I change or recover my Apple ID

Connect Your Apple iOS Device to the UTC Network

If you are being asked to re-register your device every 24-48 hours or every time you connect to the UTC Wifi, please click here for instructions on turning off the randomized mac address for your

When does my UTC account expire?

Learn what happens to your UTC accounts after you leave the university. ... accounts ... 12 months after you were last registered for classes. If you were not an accepted student or last attended UTC as student more than 1 year ago, access to your Google account will end on your last day

Connect Your Android Device to the UTC Network

If you are being asked to re-register your device every 24-48 hours or every time you connect to the UTC Wifi, please click here for instructions on turning off the randomized mac address for your

Obtaining Adobe Creative Cloud - Start Here

that will require annual renewal. The new license format will be specific to individual users, and will require UTC IT to assign licenses to employees in order to use Adobe products.  Cost

Mocs Card: Add your Mocs Card to Apple Wallet on iPhone and Apple Watch

you are able to use your Digital Mocs Card for door access, printing and other services. Additional Questions Please visit our Mocs Card: Apple Wallet FAQs   Who can help if I can't get my MocsCard configured on my phone?  Contact the IT Helpdesk at 423-425-4000 or email ithelp@utc.edu

What are my online file storage options at UTC?

Storage options for departments and teams ... shared document library. You can upload, manage, or access the group’s document library within OneDrive. Groups are an ideal space for a small department where team members share all files with all other

Computer Refresh Frequently Asked Questions (FAQs)

accessories. Departments are responsible for any overages.  When will I get my new device? Based on the timeline for this year’s Computer Refresh Program, our goal is to begin the department-by

Supported and Unsupported Devices on the UTC Network

register them for network access at https://portal.utc.edu/registration.  Anything that does not support the agent installation or does not automatically register will open a ticket with the help desk

Turning off Device MAC Randomization

Network & Internet Select Wi-Fi Click Manage known networks Select a network Select Properties Disable "Use random hardware addresses for this network"

ViVi Software - Classrooms

This article provides step-by-step instructions for how to connect a device to the ViVi systems in classrooms and conference rooms. ... conference ... In the classroom or conference room, first be sure to turn on the display using the control panel (typically located on the wall.) To install the Vivi application on your device follow the

Change Your UTC Password

name in the UT Directory or by contacting the IT Helpdesk at 423-425-4000.   If prompted, you can sign up for Two-Factor Authentication (2FA) or choose Not Today. Otherwise, proceed to

Connect Your Roku to the UTC Network

updates.  Phone hotspots are common solutions, or you may need to bring the TV to us in UC 212 for further assistance.  Press 'Home' on your remote Select 'Settings' Select

Log into Departmental Shared Mailboxes

Open. If you do not know the shared mailbox account, ask your supervisor or contact IT at (423) 425-4000. Directions for the Outlook Desktop Application Open the Outlook desktop

Connect Your Windows Computer to the UTC Network

If you are being asked to re-register your device every 24-48 hours or every time you connect to the UTC Wifi, please click here for instructions on turning off the randomized mac address for your