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Manage Duo Settings and Enrolled Devices

2fa ... name and hit enter Verify your NetID You will need a device capable of browsing the Internet (tablet or computer) to enroll your phone If you do not have a mobile device capable of

Enroll Your Device in Two-Factor Authentication

2fa ... name and hit enter Verify your NetID You will need a device capable of browsing the Internet (tablet or computer) to enroll your phone If you do not have a mobile device capable of

When does my UTC account expire?

Learn what happens to your UTC accounts after you leave the university. ... ). Students/Alumni MocsMail+ and Google You will retain access to your MocsMail+ and Google account for 12 months after you leave UTC. For more information on this Summer 2023 change in email

Retrieve Message Headers (Outlook)

Directions Outlook for Windows Double-click the email so it opens in a new window. Select 'File'. Select 'Properties' Copy the contents in the 'Internet Headers' box and paste them in

Share your Outlook calendar

Learn how to share your Outlook calendar with other people. ... email address of the person you want to share your calendar with. Select their permission level. Click Share. Instructions for the Outlook app (Windows) Follow Microsoft instructions in the Outlook app.

Change Your UTC Password

name in the UT Directory or by contacting the IT Helpdesk at 423-425-4000.   If prompted, you can sign up for Two-Factor Authentication (2FA) or choose Not Today. Otherwise, proceed to

Citrix Troubleshooting Guide

in. If you are still unable to sign in, you will need to change your password through UTK’s systems. Visit https://ds.utk.edu/passwords/login.asp?redirect=%2Fpasswords%2Fpassword%2Easp

Setup Message Reminder on Voicemail (On Campus)

Directions Your Campus Phone Pick up phone handset   Dial ‘1777’ to access voicemail   Enter your phone’s security code when prompted The default security code is ‘0000

Change Voicemail Greeting (Off Campus)

Directions Dial ‘425-1777’ to access UTC voicemail Dial ‘(423) 425-1777’ if the phone you are using is not from the 423 area code Dial ‘#’   Dial your 4-digit phone

Access UTC Voicemail (On Campus)

Special Note These directions are for UTC Dterm E-series and I-series phones. Directions Your Campus Phone Pick up phone handset   Dial ‘1777’ to access voicemail   Enter

Change Voicemail Name (Off Campus)

Directions Dial '425-1777' to access UTC voicemail Dial '(423) 425-1777' if the phone you are using is not from the 423 area code Dial '#'   Dial your 4-digit phone

Change Voicemail Greeting (On Campus)

Directions Your Campus Phone Pick up phone handset   Dial ‘1777’ to access voicemail   Enter your phone’s security code when prompted   The default security code is ‘0000

Change Voicemail Security Code (On Campus)

Special Note If you do not know your voicemail security code, you will have to contact Client Services. Directions Your Campus Phone Pick up phone handset   Dial ‘1777’ to access

How do I manage shared files in a SharePoint Site?

A basic guide on how to manage your department's shared files on a traditional SharePoint Site. ...  cloud to your computer, click here to learn how. SharePoint on the web (Windows and MacOS)  Find your document library via the Microsoft Office Home Open your preferred web browser to

Change Voicemail Security Code (Off Campus)

’ if the phone you are using is not from the 423 area code Dial ‘#’   Dial your 4-digit phone extension when asked for your mailbox number   Dial your 4-digit security code when prompted The default security code is ‘0000’ Dial ‘314’   Dial your new security code when prompted