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Sponsor Affiliate Accounts

Special Note If you are an affiliate wanting to obtain an account, you will need a current member of UTC faculty or staff to sponsor your account. Directions Open your preferred web

Bridge a Conference Call

Special Note To activate the UTC Telecommunications Conference Bridge, you must call Client Services to set up a time. If you do not set up a time, the conference call will not be possible

Subscribe to a @raven.utc.edu Listserv

‘Name’ field, enter your full name (ex. Jane Smith)   Under the ‘Email Address’ field, enter your UTC email (ex. Jane-Smith@utc.edu)   Select ‘Subscribe (listserv)’ Replace ‘listserv

Unsubscribe from a @raven.utc.edu Listserv

’ field, enter your full name (ex. Jane Smith)   Under the ‘Email Address’ field, enter your UTC email (ex. Jane-Smith@utc.edu)   Select ‘Unsubscribe (listserv)’ Replace ‘listserv

Citrix Troubleshooting Guide

I can’t sign in to apps.utk.edu. If your UTC ID and password do not work, check to make sure your NETID matches your UTC ID. Visit https://directory.utk.edu/.   Enter your first and

How to connect to a Lab Stats computer from a Windows Computer

connect your Windows computer to the utc vpn   Go to UTC’s Remote Computer Access web page and sign in with your UTC ID and password. https://remoteaccess.labstats.com/university-of

Zoom License Types: Pro and Basic

for any duration of time Grant alternate hosts to manage an upcoming meeting or assign a co-host once a meeting starts Host meetings with up to 300 participants Provided to all UTC faculty

STATUS: New space availability on 07/27

: "Clear_Storage@Utc***E-mail Notification" Date: July 27, 2022 at 3:37:32 PM EDT To: Subject: STATUS: New space availability on 07/27  You don't often get email from john@cmsenewz.com. Learn why this

Using Citrix

must have changed your password at https://ds.utk.edu/passwords where you may log in using your UTC credentials (your UTC ID will be the NetID). Once you have changed your password, follow these

How to connect to a Lab Stats computer from a Mac OS Computer

vpn.utc.edu in order to download Global Protect.    *For instructions on how to connect your Mac to the UTC VPN, go to: https://utc.teamdynamix.com/TDClient/2717/Portal/KB/ArticleDet

Setup a 3-way Call on Campus Phone

Special Note These directions are for UTC Dterm E-series and I-series phones. Directions Pick up the phone handset   Dial the first phone number   With the call in progress

How to remove Office license on macOS

Close all Office applications that are open. If your Mac is managed by UTC, you should have the Self Service application. You can run “Fix Office License” from there. Else, download

Change Voicemail Greeting (Off Campus)

Directions Dial ‘425-1777’ to access UTC voicemail Dial ‘(423) 425-1777’ if the phone you are using is not from the 423 area code Dial ‘#’   Dial your 4-digit phone

Change Voicemail Name (Off Campus)

Directions Dial '425-1777' to access UTC voicemail Dial '(423) 425-1777' if the phone you are using is not from the 423 area code Dial '#'   Dial your 4-digit phone

Browsing Locations

View a Specific Building Visit https://reservations.utc.edu/ Sign in using your UTC ID and Password Select Locations from the side navigation Under filters, select Add/Remove Locations