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Export Google Files via Google Takeout

Log into with your email address, then if prompted enter your UTC ID and UTC password  Select what types of data you wish to keep and have

Update Your Directory Information

://   Select ‘Login’   Under the ‘Username’ field, enter your UTC ID (ex. abc123)   Under the ‘Password’ field, enter your UTC password   Select ‘Login’   Select ‘Edit

Bridge a Conference Call

Special Note To activate the UTC Telecommunications Conference Bridge, you must call Client Services to set up a time. If you do not set up a time, the conference call will not be possible

How to connect to a Lab Stats computer from a Windows Computer

connect your Windows computer to the utc vpn   Go to UTC’s Remote Computer Access web page and sign in with your UTC ID and password.

Share your Outlook calendar

You can share an Outlook calendar with other UTC staff, faculty, and students. The person you share your calendar with will receive a sharing invitation by email. Once the recipient accepts your

Unsubscribe from a Listserv

’ field, enter your full name (ex. Jane Smith)   Under the ‘Email Address’ field, enter your UTC email (ex.   Select ‘Unsubscribe (listserv)’ Replace ‘listserv

Get Started with IT: Resources for Employees

is provided for UTC employees. Visit and sign in using your Microsoft O365 username (ex. or and UTC password.  If you encounter any issues accessing your O365 account, contact our help desk for assistance.

Citrix Troubleshooting Guide

I can’t sign in to If your UTC ID and password do not work, check to make sure your NETID matches your UTC ID. Visit   Enter your first and

Zoom License Types: Pro and Basic

for any duration of time Grant alternate hosts to manage an upcoming meeting or assign a co-host once a meeting starts Host meetings with up to 300 participants Provided to all UTC faculty

3-Step Guide to Hunter Hall Classroom Technology

: Connect your laptop, tablet, or smart phone to the UTC network and follow the steps below to connect your device using the Vivi app (start at #1 below). IT recommends downloading the app ahead of time

Using Citrix

must have changed your password at where you may log in using your UTC credentials (your UTC ID will be the NetID). Once you have changed your password, follow these

ViVi Software - Classrooms

the ViVi application. The next page should look like this:  Leave the Email or Username section blank. Type in "utc" without the apostrophes for the Organization Code  The next page

How to connect to a Lab Stats computer from a Mac OS Computer in order to download Global Protect.    *For instructions on how to connect your Mac to the UTC VPN, go to:

Setup a 3-way Call on Campus Phone

Special Note These directions are for UTC Dterm E-series and I-series phones. Directions Pick up the phone handset   Dial the first phone number   With the call in progress

Change Voicemail Name (Off Campus)

Directions Dial '425-1777' to access UTC voicemail Dial '(423) 425-1777' if the phone you are using is not from the 423 area code Dial '#'   Dial your 4-digit phone