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Use the Duo Mobile App to Generate a Passcode

installing Duo, you can request a hardware token here: https://utc.teamdynamix.com/TDClient/2717/Portal/Requests/ServiceDet?ID=49798 Check to see if your phone is supported by duo here: Android

Manage Duo Settings and Enrolled Devices

2fa ... installing Duo, you can request a hardware token here: https://utc.teamdynamix.com/TDClient/2717/Portal/Requests/ServiceDet?ID=49798 Check to see if your phone is supported by duo here: Android

Restore Access to Duo

2fa ... installing Duo, you can request a hardware token here: https://utc.teamdynamix.com/TDClient/2717/Portal/Requests/ServiceDet?ID=49798 Check to see if your phone is supported by duo here: Android iOS

Sponsor Affiliate Accounts

Special Note If you are an affiliate wanting to obtain an account, you will need a current member of UTC faculty or staff to sponsor your account. Directions Open your preferred web

Troubleshooting SharePoint/OneDrive Syncing Issues (Microsoft Windows)

files from the File Manager, open SharePoint on the web and make sure you can access and open the files.  Verify that you are signed in with your Microsoft username (usually utcid@utc.edu

Reset Avaya Password

://myphonepassword.utc.edu while on campus or connected to the VPN  For assistance with any VPN related issues, please contact the Helpdesk  Email: ithelp@utc.edu

Mocs Card: Add your Mocs Card to your Android phone

set up GPay and GET app Instructions for installing the Google Pay (GPay) app In the Play Store, search for GET and install the GET Mobile app. Step 2: Add your Mocs Card to the GET

Check to see if OneDrive is Syncing

troubleshooting steps with OneDrive. https://support.office.com/en-us/article/fix-onedrive-sync-problems-0899b115-05f7-45ec-95b2-e4cc8c4670b2?redirectSourcePath=%252fen-us%252farticle%252ffix-onedrive

Enroll Your Device in Two-Factor Authentication

2fa ... installing Duo, you can request a hardware token here: https://utc.teamdynamix.com/TDClient/2717/Portal/Requests/ServiceDet?ID=49798 Check to see if your phone is supported by duo here: Android

Naming Files and Folders

to find your file. The entire decoded file path for SharePoint and OneDrive cannot exceed 400 characters. In addition, a file name or folder name can’t be more than 255 characters long. Exceeding

Digital Measures Frequently Asked Questions (FAQ)

Academic-Affairs@utc.edu How do I change my contact information on my Faculty Profile? Most contact information is housed under the General Information header “Personal and Contact Information

Digital Signatures

and faculty, where possible we have adopted Digital Signatures.   Digital signatures assist organizations to streamline approval processes and reduce paper-handling costs (Levin, 2007