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Sponsor Internet Access for Multiple Guests or a Conference/Event

  1. Knowledge Base
  2. Accounts
  3. Affiliate & Guest Accounts
Access' category and click the 'Request Service' button on the following page   If prompted to sign in, under the ‘User ID’ field, enter your UTC ID (ex. abc123)   Under the ‘Password’ field

Avaya Mobility Apps

  1. Knowledge Base
  2. Phones
  3. VoIP
-campus phone and/or to your Avaya IX Workplace account. You will be provided your temporary password when your extension is converted.   Requirements: Active network connection to UTC Secure or

Get Started with IT: Resources for Employees

  1. Knowledge Base
  2. Get Started with IT
  3. Employees
securely, use the Vault: Secure File Transfer service provided through UTK. Download Software Check out our Software for Employees article to learn how to access or request university-provided

Finding the MAC Address for Your Chromecast

  1. Knowledge Base
  2. Network
  3. UTC Wireless Network
.         Android Open your phone’s device settings.   Under “Wireless & networks,” touch Wi-Fi.   Connect to the broadcasted Chromecast SSID (e.g. Chromecast0256).   Once connected, navigate

Computer Refresh List

  1. Knowledge Base
  2. Hardware
  3. Computer Refresh Program
The University contributes $1,400 towards a new device for each eligible Faculty or Staff member. This page can be used as a guide for selecting a UTC Computer Refresh recommended configuration and

3-Step Guide to Hunter Hall Classroom Technology

  1. Knowledge Base
  2. Classroom Technology
: Connect your laptop, tablet, or smart phone to the UTC network and follow the steps below to connect your device using the Vivi app (start at #1 below). IT recommends downloading the app ahead of time

Finding the MAC Address for Your Google Home/Google Home Mini

  1. Knowledge Base
  2. Network
  3. UTC Wireless Network
Directions Google Home Ensure you have the Google Home application installed on your smartphone or mobile device.   Open the application and set up your Google Home.   To obtain

Enroll Your Device in Two-Factor Authentication

  1. Knowledge Base
  2. Accounts
  3. Two-Factor Authentication (Duo)
Before you begin You will need to know your NetID. If you are unable to sign in, check to see if your NetID is the same as your UTC ID: Visit https://directory.utk.edu/ Type your full

Updating Faculty Web Profile Information

  1. Knowledge Base
  2. Applications
  3. Digital Measures
Full-time Faculty at UTC have the ability to share and manage their own Faculty Profile page through Digital Measures. Using Digital Measures, faculty can choose to display or hide particular

Mocs Card: Apple Wallet FAQs

  1. Knowledge Base
  2. Applications
  3. Mocs Card
, and access to a device that is setup to access your UTC Two-Factor Authentication (DUO) verification.   How do I add my Mocs Card to Apple Wallet? Ensure that you have an approved

Mocs Card: Android FAQs

  1. Knowledge Base
  2. Applications
  3. Mocs Card
submission portal or contact the Mocs Card office at mocscard@utc.edu. On your supported device, download the GET Mobile app from the Google Play Store. Choose University of Tennessee at Chattanooga

Cable TV FAQs

  1. Knowledge Base
  2. Cable TV
) and TiVo Romio (all models) do not have clear QAM tuners and cannot be used with the school’s cable network. Depending on your school’s channel lineup, you may experience problems with the

Avaya Phone Menu Quick Reference Guide

  1. Knowledge Base
  2. Phones
  3. VoIP
options and settings for your deskphone, get information about your phone and network settings, and log out. When you press Avaya Menu, you see one of the following menus, depending on how your

Computer Refresh Frequently Asked Questions (FAQs)

  1. Knowledge Base
  2. Hardware
  3. Computer Refresh Program
? What if I have additional questions?   Who is coordinating the Computer Refresh Program? The Computer Refresh Program is funded by UTC's Executive Team as a program of the IT Advisory Council