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Setup Message Reminder on Voicemail (On Campus)

  1. Knowledge Base
  2. Phones
  3. Voicemail
Directions Your Campus Phone Pick up phone handset   Dial ‘1777’ to access voicemail   Enter your phone’s security code when prompted The default security code is ‘0000

Change Voicemail Name (On Campus)

  1. Knowledge Base
  2. Phones
  3. Voicemail
Directions Your Campus Phone Pick up phone handset   Dial ‘1777’ to access voicemail   Enter your phone’s security code when prompted   The default security code is ‘0000

Change Voicemail Greeting (On Campus)

  1. Knowledge Base
  2. Phones
  3. Voicemail
Directions Your Campus Phone Pick up phone handset   Dial ‘1777’ to access voicemail   Enter your phone’s security code when prompted   The default security code is ‘0000

Change Voicemail Security Code (On Campus)

  1. Knowledge Base
  2. Phones
  3. Voicemail
Special Note If you do not know your voicemail security code, you will have to contact Client Services. Directions Your Campus Phone Pick up phone handset   Dial ‘1777’ to access

Request UTC VPN Account Elevation

  1. Knowledge Base
  2. Accounts
  3. VPN
Catalog   Select the "Wired & Wireless Networks" category   Select the "VPN" category and click the 'Request Service' button on the following page   If prompted to sign in, under the

Bridge a Conference Call

  1. Knowledge Base
  2. Phones
  3. Conference Calls
. Directions Pick up the phone handset   The conference controller dials ‘3990’ to establish the conference This must be done from a UTC phone Conference members dial ‘425-2399

Change Voicemail Name (Off Campus)

  1. Knowledge Base
  2. Phones
  3. Voicemail
Directions Dial '425-1777' to access UTC voicemail Dial '(423) 425-1777' if the phone you are using is not from the 423 area code Dial '#'   Dial your 4-digit phone

Change Voicemail Greeting (Off Campus)

  1. Knowledge Base
  2. Phones
  3. Voicemail
Directions Dial ‘425-1777’ to access UTC voicemail Dial ‘(423) 425-1777’ if the phone you are using is not from the 423 area code Dial ‘#’   Dial your 4-digit phone

Access UTC Voicemail (Off Campus)

  1. Knowledge Base
  2. Phones
  3. Voicemail
Directions Dial ‘(423) 425-1777’   Dial ‘#’   Dial your 4-digit phone extension when asked for your mailbox number   Dial your 4-digit security code when prompted The default security code is ‘0000’

Avaya Mobility Apps

  1. Knowledge Base
  2. Phones
  3. VoIP
Avaya IX Workplace is here to streamline your daily telecommunications.       With the app you can:           Make calls using your university phone number           Receive calls that

Change Voicemail Security Code (Off Campus)

  1. Knowledge Base
  2. Phones
  3. Voicemail
the phone you are using is not from the 423 area code Dial ‘#’   Dial your 4-digit phone extension when asked for your mailbox number   Dial your 4-digit security code when prompted

Restore Access to Duo

  1. Knowledge Base
  2. Accounts
  3. Two-Factor Authentication (Duo)
name and hit enter Verify your NetID You will need a device capable of browsing the Internet (tablet or computer) to enroll your phone If you do not have a mobile device capable of

Avaya Voicemail Quick Guide

  1. Knowledge Base
  2. Phones
  3. VoIP
Directions for Answering and Making Calls                 Placing a call to an on-campus extension: ·         Lift the handset and dial the 4-digit extension ·         Press the Speaker

Enroll Your Device in Two-Factor Authentication

  1. Knowledge Base
  2. Accounts
  3. Two-Factor Authentication (Duo)
name and hit enter Verify your NetID You will need a device capable of browsing the Internet (tablet or computer) to enroll your phone If you do not have a mobile device capable of

Turning off Device MAC Randomization

  1. Knowledge Base
  2. Network
  3. UTC Wireless Network
to complete the steps below for both. If you are unsure how to do that, the steps for most Android phones and iOS devices are below. If you need any further assistance, you may contact the help desk