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Make an International Call

Directions From any long distance activated campus extension press 9, 1, 011 (to exit US code) then the country code you are trying to reach

Managing your Mocs Card through GET

accessing GET through the Mobile App Uninstall the app from your phone Re-install the app on your phone from the app store Follow on screen prompts to log in

Receiving SMS Text Messages and Emails from UTC-ALERT

your current number(s) under the Mobile Phones section for accuracy.   Click the Edit button beside existing mobile numbers to change or the Add button to add new mobile numbers to your account

Connect Your Android Device to the UTC-Secure Network

phone is Android version 4.0 or newer, you may need to enable a lock screen before your device will be allowed on the UTC-Secure network If prompted, select ‘Okay’ to save the account

Sponsor Affiliate Accounts

'   Under the 'Phone Number' field, enter your phone number (ex. 423-425-4000)   Under the 'How many affiliate...' field, enter the number of accounts you need created. If you entered a number

Connect Your Microsoft Xbox One to the UTC Network

'Network settings' Select 'Set up wireless network' Choose 'UTC' Locate the device's MAC address Step Two: Directions (on another device - computer/phone) On a

Connect Your Apple TV to the UTC Network

updates.  Phone hotspots are common solutions, or you may need to bring the TV to us in UC 212 for further assistance. From the main menu select 'Settings' Select 'Network

Connect Your Android Device to the UTC Network

'Yes' if you are a UTC student, faculty, staff, or affiliate Select 'Computer/Phone' Under the ‘MAC Address’ field, enter the device's MAC address (ex. AA:11:A1:FF:99:F9

Use the Duo Mobile App to Generate a Passcode

name and hit enter Verify your NetID You will need a device capable of browsing the Internet (tablet or computer) to enroll your phone If you do not have a mobile device capable of

Updating Faculty Web Profile Information

Update your Office Phone Note: If you need to update a locked field, please create a ticket here.   Update your Photo Log in to your Digital Measures account through the MyMocsNet

Mocs Card: Android FAQs

? All Android phones that run Lollipop (5.1) or higher and are NFC capable. Android watches are not currently supported. You cannot have a Mobile Mocs Card on both an Android and an Apple device

Manage Duo Settings and Enrolled Devices

name and hit enter Verify your NetID You will need a device capable of browsing the Internet (tablet or computer) to enroll your phone If you do not have a mobile device capable of

Sign Up for Guest Network Access

address' field, enter your email address (ex.example@gmail.com) Under the 'Phone number' field, enter your cell phone number (ex. 423-425-4000) Note: this must be a cell phone in your presence

Connect Your Roku to the UTC Network

updates.  Phone hotspots are common solutions, or you may need to bring the TV to us in UC 212 for further assistance.  Press 'Home' on your remote Select 'Settings' Select

Get Started with IT: Technology on Campus (Students)

Support The IT Solutions Center is a valuable resource to students at UTC offering software and hardware support for laptops, tablets, phones and much more. Stop by and visit us in room 212 of the