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How often do I have to change my UTC password?

  1. Knowledge Base
  2. Accounts
  3. UTC Accounts
any other system that you access with your UTCID and password. To update your password go to https://www.utc.edu/pw. UTCID (NetID) Password Policies Standard Password Policy The standard

Update Your Directory Information

  1. Knowledge Base
  2. Accounts
  3. UTC Accounts
://people.utc.edu   Select ‘Login’   Under the ‘Username’ field, enter your UTC ID (ex. abc123)   Under the ‘Password’ field, enter your UTC password   Select ‘Login’   Select ‘Edit

Check if You Are an Administrator on Your Windows Computer

  1. Knowledge Base
  2. Security
  3. Check if You Are an Administrator
Directions Open the Start Menu and type in 'users' Click 'Add, edit, or remove other users' Your screen will show 'CHA \ [your UTC ID] If 'Administrator' appears below your UTC ID

Finding the MAC Address for Your Google Home/Google Home Mini

  1. Knowledge Base
  2. Network
  3. UTC Wireless Network
Directions Google Home Ensure you have the Google Home application installed on your smartphone or mobile device.   Open the application and set up your Google Home.   To obtain

Managing your Mocs Card through GET

  1. Knowledge Base
  2. Applications
The GET platform (https://get.cbord.com/utc) allows you to manage your Mocs Card online to: Deposit money to Scrappy Cash Check your Mocs Card Balance Report your card lost, or stolen

Edit Your Email Signature Using Outlook Web App

  1. Knowledge Base
  2. Email
  3. Outlook
Directions Open your preferred web browser to: https://outlook.office.com   Under the ‘User name’ field, enter your UTC ID (ex. abc123)   Under the ‘Password’ field, enter your UTC

Get Started with IT: Technology on Campus (Students)

  1. Knowledge Base
  2. Get Started with IT
  3. Students
Connect to UTC’s Network Connecting to UTC’s network is different depending on the type of device you are trying to connect. Mobile Devices: Select the UTC network (simply named UTC) on your

Enroll Your Device in Two-Factor Authentication

  1. Knowledge Base
  2. Accounts
  3. Two-Factor Authentication (Duo)
Before you begin You will need to know your NetID. If you are unable to sign in, check to see if your NetID is the same as your UTC ID: Visit https://directory.utk.edu/ Type your full

Get Started with IT: Residence Hall Technology (Students)

  1. Knowledge Base
  2. Get Started with IT
  3. Students
Cable TV is available in all UTC residence halls. Learn more here. Wireless Network Learn how to register your device to the UTC wireless network here.

Turning off Device MAC Randomization

  1. Knowledge Base
  2. Network
  3. UTC Wireless Network
If you are being asked to re-register your device every 24-48 hours or every time you connect to the UTC Wifi, you will need to disable MAC Randomization. If you use UTC and UTC-Secure, you'll need

Sync MocsMail+ to Windows Phone

  1. Knowledge Base
  2. Email
  3. Mocsmail+
Directions Open ‘Settings’   Select ‘email + accounts’   Select ‘add an account’   Select ‘Google’   Select ‘Connect’   Under ‘Email address’, enter your UTC email (ex. abc123@mocs.utc.edu)   Under ‘Password’, enter your UTC password   Select ‘accept’

Use a Sponsored Guest Account

  1. Knowledge Base
  2. Network
  3. Guest Network
. Directions Connect to the wired network or to the 'UTC' WiFi. Note: The 'UTC-Secure' WiFi is not available to sponsored accounts at this time.   Open your preferred web browser

Using Microsoft Teams

  1. Knowledge Base
  2. Communication and Collaboration
  3. Microsoft Teams
Directions Navigate to https://teams.microsoft.com   Login with your UTC email address and UTC login password.   You can use the Teams app on your phone, the Teams desktop app on

Transferring Google Content via Google Takeout

  1. Knowledge Base
  2. Email
  3. Mocsmail+
Instructions on making a backup or transferring your files and email to a new account via Google Takeout. ... account)  “Add to OneDrive” sends the files to a Microsoft account’s OneDrive (you will need to log in with your non-UTC Microsoft account credentials to connect to the right account

Get Started with IT: Preparing for Classes (Students)

  1. Knowledge Base
  2. Get Started with IT
  3. Students
Activate Your UTC Account Your UTC account is your key to a wide array of online services at UTC. Visit Account Activation to get started with setting up your password for the first time. To