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Connect to the Eduroam Network

  1. Knowledge Base
  2. Network
  3. Guest Network
network. Eduroam is available in all university buildings, including the dorms. Directions (before traveling) Connect your device to the UTC-Secure network: Connect to UTC-Secure

Supported and Unsupported Devices on the UTC Network

  1. Knowledge Base
  2. Network
  3. Device Support
UTC’s goal is to not to prevent any type of device from being used on the network, but there are many devices out there meant to be used at home and are not capable of working on an enterprise

Recover Your UTC Account

  1. Knowledge Base
  2. Accounts
  3. UTC Accounts
Follow the instructions below to reset a forgotten or expired password. To manage your account in the future, go to www.utc.edu/pw. Directions Open your preferred web browser to

Activate Your UTC Account

  1. Knowledge Base
  2. Accounts
  3. UTC Accounts
If you are a new UTC student, faculty or staff, you will need to log in using the initial password setup. Follow the instructions below to activate your account. To manage your account in the

Change Your UTC Password

  1. Knowledge Base
  2. Accounts
  3. UTC Accounts
If you are a UTC student or employee and know your UT or UTC password, follow the instructions below to change your current password. To manage your account in the future, go to www.utc.edu/pw

How to connect to a Lab Stats computer from a Windows Computer

  1. Knowledge Base
  2. Labs
connect your Windows computer to the utc vpn   Go to UTC’s Remote Computer Access web page and sign in with your UTC ID and password. https://remoteaccess.labstats.com/university-of

How to connect to a Lab Stats computer from a Mac OS Computer

  1. Knowledge Base
  2. Labs
Directions In order to connect to a remote lab computer in the LabStats Remote Access Dashboard from a Mac, you will first need to install two applications on your computer. First, navigate to

Sign In or Out of Your UTC Adobe Account

  1. Knowledge Base
  2. Applications
  3. Adobe Creative Cloud
tennessee.edu in the Email Address field Tab to the next field, select Enter/Return, or choose Sign In to be redirected to the UT Login Page Enter your UTC ID and password and choose LOGIN to continue

Check if You Are an Administrator on Your Windows Computer

  1. Knowledge Base
  2. Security
  3. Check if You Are an Administrator
Directions Open the Start Menu and type in 'users' Click 'Add, edit, or remove other users' Your screen will show 'CHA \ [your UTC ID] If 'Administrator' appears below your UTC ID

Request UTC VPN Account Elevation

  1. Knowledge Base
  2. Accounts
  3. VPN
information. If you are looking for help setting up the VPN client, please reference the appropriate article by following this link: Connect your Windows computer to the UTC VPN Connect Your Mac OS Computer to the UTC VPN Connect your Linux computer to the UTC VPN

Check if You Are an Administrator on Your Apple Computer

  1. Knowledge Base
  2. Security
  3. Check if You Are an Administrator
Directions Click the Apple icon in the top left of the screen and select 'System Preferences' Click 'Users & Groups' Your name will appear on the left side of the window If 'Admin

Syncing your departmental shared document library to your computer

  1. Knowledge Base
  2. Communication and Collaboration
  3. Departmental File Storage
How to sync your online files (departmental shared documents) to your computer. ... To sync your departmental document library to your computer, follow the instructions below according to the environment you use for file storage and management.   Microsoft Teams    Open

How to re-add your UTC email account in Outlook (macOS)

  1. Knowledge Base
  2. Email
  3. Outlook
Sign out of your UTC account in Outlook.   Add your UTC email account back to Outlook by entering your O365 username, typically UTCID@utc.edu.

Access UTC Voicemail (On Campus)

  1. Knowledge Base
  2. Phones
  3. Voicemail
Special Note These directions are for UTC Dterm E-series and I-series phones. Directions Your Campus Phone Pick up phone handset   Dial ‘1777’ to access voicemail   Enter

Improvements to O365 and UTC Device Security

  1. Knowledge Base
  2. Security
on and off the campus network. With Defender plan 2, if any UTC computers become compromised, the other computers will be alerted to the presence of malware and will become hardened against intrusion