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Finding the MAC Address for Your Google Home/Google Home Mini
Directions
Google Home
Ensure you have the Google Home application installed on your smartphone or mobile device.
Open the application and set up your Google Home.
To obtain
Edit Your Email Signature Using Outlook Web App
Directions
Open your preferred web browser to: https://outlook.office.com
Under the ‘User name’ field, enter your UTC ID (ex. abc123)
Under the ‘Password’ field, enter your UTC
Computer Refresh Frequently Asked Questions (FAQs)
?
Submit a request or email refresh@utc.edu.
All members of the Computer Refresh Program Team will receive your email. Someone will follow-up with you as quickly as possible to help with your questions.
Enroll Your Device in Two-Factor Authentication
Before you begin
You will need to know your NetID. If you are unable to sign in, check to see if your NetID is the same as your UTC ID:
Visit https://directory.utk.edu/
Type your full
Turning off Device MAC Randomization
If you are being asked to re-register your device every 24-48 hours or every time you connect to the UTC Wifi, you will need to disable MAC Randomization. If you use UTC and UTC-Secure, you'll need
Using Microsoft Teams
Directions
Navigate to https://teams.microsoft.com
Login with your UTC email address and UTC login password.
You can use the Teams app on your phone, the Teams desktop app on
Transferring Google Content via Google Takeout
Instructions on making a backup or transferring your files and email to a new account via Google Takeout. ... account)
“Add to OneDrive” sends the files to a Microsoft account’s OneDrive (you will need to log in with your non-UTC Microsoft account credentials to connect to the right account
Sync MocsMail+ to Windows Phone
Directions
Open ‘Settings’
Select ‘email + accounts’
Select ‘add an account’
Select ‘Google’
Select ‘Connect’
Under ‘Email address’, enter your UTC email (ex. abc123@mocs.utc.edu)
Under ‘Password’, enter your UTC password
Select ‘accept’
Get Started with IT: Residence Hall Technology (Students)
Cable TV is available in all UTC residence halls. Learn more here.
Wireless Network
Learn how to register your device to the UTC wireless network here.
Mocs Card: Add your Mocs Card to Apple Wallet on iPhone and Apple Watch
University of Tennessee at Chattanooga from the dropdown list.
Log in using your UTC credentials, and then complete the DUO authentication.
Select the Add to Apple Wallet button. Then select
3-Step Guide to Hunter Hall Classroom Technology
A guide with step-by-step instructions for using technology in the classroom for Hunter Hall for Fall 2022. ... : Connect your laptop, tablet, or smart phone to the UTC network and follow the steps below to connect your device using the Vivi app (start at #1 below). IT recommends downloading the app ahead of time
Configure Cable TV (Analog TV)
Special Note
UTC campus uses a digital cable system. In order to receive the digital signal on your analog TV, you will need to purchase a NTSC Clear QAM tuner digital-to-analog converter box
Use a Sponsored Guest Account
.
Directions
Connect to the wired network or to the 'UTC' WiFi.
Note: The 'UTC-Secure' WiFi is not available to sponsored accounts at this time.
Open your preferred web browser
Microsoft O365 Checklist for Alumni
Please follow the the checklist below to move any documents you need in your Microsoft O365 account to a personal account when you graduate or leave UTC.
For more information on what happens to
Download from the UTK Software Distribution Website
unless installed on UT owned computers.
Directions
Open your preferred web browser to: https://webapps.utk.edu/oit/softwaredistribution/
Under the ‘NetID’ field, enter your UTC ID (ex