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Get Started with IT: Preparing for Classes (Students)
Activate Your UTC Account
Your UTC account is your key to a wide array of online services at UTC. Visit Account Activation to get started with setting up your password for the first time.
To
Google Checklist for Alumni
Please follow the the checklist below to move any email and documents you need in your MocsMail+ Google account to a personal account when you graduate or leave UTC.
For more information on what
Using Citrix
What is Citrix?
Citrix is an online service that functions as a remote desktop computer. The goal of Citrix is to unify your desktops, files, and apps in a single cloud space and then allow you to
Avaya Mobility Apps
-campus phone and/or to your Avaya IX Workplace account. You will be provided your temporary password when your extension is converted.
Requirements: Active network connection to UTC Secure or
Configure the iOS Outlook app for MocsMail+
’
Select 'Google'
Under the 'Email' field, enter your UTC MocsMail+ address
Example: abc123@mocs.utc.edu
Select 'Sign in'
You will be redirected to the CAS
Sync MocsMail+ to Android
Directions
Open Settings
Select ‘Accounts’
Select ‘Add account’
Select ‘Google’
Enter your UTC email (ex. abc123@mocs.utc.edu)
Select ‘Next’
Authenticate with CAS using your UTC credentials
Sync MocsMail+ to Apple iOS
Directions
Open Settings
Select ‘Mail, Contacts, Calendars’
Select ‘Add Account’
Select ‘Google’
Under the ‘Email’ field, enter your UTC email address (ex. abc123@mocs.utc.edu)
Under the ‘Password’ field, enter your UTC password
Select ‘Next’
Sync Office 365 to Windows Phone
Directions
Open ‘Settings’
Select ‘email + accounts’
Select ‘add an account’
Select ‘advanced setup’
Under the ‘email’ field, enter your UTC email address (ex
Log Into Microsoft Office 365
Directions for Employees
Open your preferred web browser to: https://portal.office.com
Under the ‘Sign in’ field, enter your microsoft office login (ex. abc123@utc.edu)
Under the ‘Enter
Sync Office 365 to Apple iOS
)
(Optional) Enter a description for your inbox
Select 'Next'
Select 'Sign In'
Enter your UTC password
The Mail app may request certain permissions. Select
Zoom Meeting Instructions for Students
Join and type in the provided Meeting ID and your name.
Once You’re in the Meeting
You may choose to connect audio in two different ways:
Using computer audio
Sponsor Internet Access for Multiple Guests or a Conference/Event
Access' category and click the 'Request Service' button on the following page
If prompted to sign in, under the ‘User ID’ field, enter your UTC ID (ex. abc123)
Under the ‘Password’ field
Use the Duo Mobile App to Generate a Passcode
token ... Before you begin
You will need to know your NetID. If you are unable to sign in, check to see if your NetID is the same as your UTC ID:
Visit https://directory.utk.edu/
Type your full
Check to see if OneDrive is Syncing
The following article shows you how to check if your OneDrive files are synced to the cloud from your local device (Windows & Macs) ... need it most.
The best way to tell if the syncing is still working is to update a file in the OneDrive folder on your computer, then look at the OneDrive icon in your system tray - it's where the
Log in to Qualtrics
your UTC ID (ex. abc123)
Under the ‘Password’ field, enter your UTC password
Select ‘Login’
If a ‘This seems to…’ message pops up:
Select ‘I don’t have a Qualtrics