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Sponsor Internet Access for Multiple Guests or a Conference/Event
Access' category and click the 'Request Service' button on the following page
If prompted to sign in, under the ‘User ID’ field, enter your UTC ID (ex. abc123)
Under the ‘Password’ field
Configure the iOS Outlook app for MocsMail+
’
Select 'Google'
Under the 'Email' field, enter your UTC MocsMail+ address
Example: abc123@mocs.utc.edu
Select 'Sign in'
You will be redirected to the CAS
Subscribe to a @raven.utc.edu Listserv
’ with the name of the listserv you are subscribing to
Log in to your UTC email account
Open the ‘Command confirmation request’ email
Select the confirmation link
Using Citrix
must have changed your password at https://ds.utk.edu/passwords where you may log in using your UTC credentials (your UTC ID will be the NetID). Once you have changed your password, follow
Sponsor Affiliate Accounts
browser to: Affiliate Service Request
Under the 'Username' field, enter your UTC ID (ex. abc123)
Under the 'Password' field, enter your UTC password
Select 'Log In
Encrypt Your Storage Device(s) Using an Apple Computer
Special Notes
Depending on the size of the storage device, it may take some time for it to be encrypted
You may continue to use your computer which the encryption takes place
It is
Download from the UTK Software Distribution Website
unless installed on UT owned computers.
Directions
Open your preferred web browser to: https://webapps.utk.edu/oit/softwaredistribution/
Under the ‘NetID’ field, enter your UTC ID (ex
Setup a 3-way Call on Campus Phone
, ask the other party to hold
Dial ‘Transfer’
Dial the third party’s phone number
After the third party answers, dial ‘Conf’
The 3-way call should now be established
If one party hangs up, the other two should remain connected
Zoom License Types: Pro and Basic
300 participants
Assign a co-host once a meeting starts
Provided to all UTC staff
At UTC, faculty and students receive a Licensed (Pro) account when they sign into their Zoom account
Change Voicemail Greeting (Off Campus)
Directions
Dial ‘425-1777’ to access UTC voicemail
Dial ‘(423) 425-1777’ if the phone you are using is not from the 423 area code
Dial ‘#’
Dial your 4-digit phone
Change Voicemail Name (Off Campus)
Directions
Dial '425-1777' to access UTC voicemail
Dial '(423) 425-1777' if the phone you are using is not from the 423 area code
Dial '#'
Dial your 4-digit phone
Reset Avaya Password
This article provides instructions for resetting your Avaya (phone) password. NOTE: This process does not apply for voicemail resets. ... Your deskphone and your mobile app may log out your extension
To log back in, to either, the username will be your four-digit extension ex. 1234 and your password will be the one you receive
Software for Students
The below software is available to enrolled students at no additional cost.
Software Package
Where to get it
Eligibility
Office 365 for students
Virtual EMS FAQs
Information, which may further delay the process of booking space. Virtual EMS collects all the pertinent information about your event.
How do I log in to Virtual EMS?
You must use your UTC ID
Change Voicemail Security Code (Off Campus)
Special Note
If you do not know your voicemail security code, you will have to contact Client Services.
Directions
Dial ‘425-1777’ to access UTC voicemail
Dial ‘423-425-1777’ if