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Sponsor Internet Access for Multiple Guests or a Conference/Event

Access' category and click the 'Request Service' button on the following page   If prompted to sign in, under the ‘User ID’ field, enter your UTC ID (ex. abc123)   Under the ‘Password’ field

Configure the iOS Outlook app for MocsMail+

’ Select 'Google'   Under the 'Email' field, enter your UTC MocsMail+ address Example: abc123@mocs.utc.edu Select 'Sign in' You will be redirected to the CAS

Subscribe to a @raven.utc.edu Listserv

’ with the name of the listserv you are subscribing to Log in to your UTC email account   Open the ‘Command confirmation request’ email   Select the confirmation link

Using Citrix

must have changed your password at https://ds.utk.edu/passwords where you may log in using your UTC credentials (your UTC ID will be the NetID). Once you have changed your password, follow

Sponsor Affiliate Accounts

browser to: Affiliate Service Request   Under the 'Username' field, enter your UTC ID (ex. abc123)   Under the 'Password' field, enter your UTC password   Select 'Log In

Encrypt Your Storage Device(s) Using an Apple Computer

Special Notes Depending on the size of the storage device, it may take some time for it to be encrypted You may continue to use your computer which the encryption takes place It is

Download from the UTK Software Distribution Website

unless installed on UT owned computers. Directions Open your preferred web browser to: https://webapps.utk.edu/oit/softwaredistribution/   Under the ‘NetID’ field, enter your UTC ID (ex

Setup a 3-way Call on Campus Phone

, ask the other party to hold   Dial ‘Transfer’   Dial the third party’s phone number   After the third party answers, dial ‘Conf’   The 3-way call should now be established If one party hangs up, the other two should remain connected

Zoom License Types: Pro and Basic

300 participants Assign a co-host once a meeting starts Provided to all UTC staff At UTC, faculty and students receive a Licensed (Pro) account when they sign into their Zoom account

Change Voicemail Greeting (Off Campus)

Directions Dial ‘425-1777’ to access UTC voicemail Dial ‘(423) 425-1777’ if the phone you are using is not from the 423 area code Dial ‘#’   Dial your 4-digit phone

Change Voicemail Name (Off Campus)

Directions Dial '425-1777' to access UTC voicemail Dial '(423) 425-1777' if the phone you are using is not from the 423 area code Dial '#'   Dial your 4-digit phone

Reset Avaya Password

This article provides instructions for resetting your Avaya (phone) password. NOTE: This process does not apply for voicemail resets. ... Your deskphone and your mobile app may log out your extension  To log back in, to either, the username will be your four-digit extension ex. 1234 and your password will be the one you receive

Software for Students

The below software is available to enrolled students at no additional cost. Software Package Where to get it Eligibility Office 365 for students

Virtual EMS FAQs

Information, which may further delay the process of booking space. Virtual EMS collects all the pertinent information about your event. How do I log in to Virtual EMS? You must use your UTC ID

Change Voicemail Security Code (Off Campus)

Special Note If you do not know your voicemail security code, you will have to contact Client Services. Directions Dial ‘425-1777’ to access UTC voicemail Dial ‘423-425-1777’ if