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through the Receiver but can be accessed by the browser (lite) version.   The Citrix Receiver can view your local device where the lite version is not able.   Refer to the Citrix Troubleshooting Guide for more help.

Directions Navigate to https://teams.microsoft.com   Login with your UTC email address and UTC login password.   You can use the Teams app on your phone, the Teams desktop app on

Activate Your UTC Account Your UTC account is your key to a wide array of online services at UTC. Visit Account Activation to get started with setting up your password for the first time. To

Special Notes You will need to know your NetID. If you are unable to sign in, check to see if your NetID is the same as your UTC ID: Visit https://directory.utk.edu/ Type your full

Instructions on making a backup or transferring your files and email to a new account via Google Takeout. ... account)  “Add to OneDrive” sends the files to a Microsoft account’s OneDrive (you will need to log in with your non-UTC Microsoft account credentials to connect to the right account

Directions   Go to http://getems.utc.edu (Note: If you are off-campus, this link will only work with the UTC VPN active on your device. Information on obtaining and setting up the VPN

devices (PC, Mac, and/or mobile device). These applications include: Word, Excel, PowerPoint, Outlook, OneNote, PowerBI Pro (employees only), Access*, and Publisher* * Windows PC client programs

token ... Before you begin You will need to know your NetID. If you are unable to sign in, check to see if your NetID is the same as your UTC ID: Visit https://directory.utk.edu/ Type your full

network connectivity, as your Mobile Mocs Card is stored on your device.   Troubleshooting GET indicates “Mobile ID Installed (not ready).” What do I do? Check the app permissions. To see

receive a new device? You will need to provide a Service Tag Number if your primary machine is a Dell/Windows device or your device's Serial Number if your primary device is an Apple/MacOs device

in Apple Wallet without cellular signal? Mocs Card in Apple Wallet can be used even if iPhone or Apple Watch does not have network connectivity, as the Mocs Card is stored on your device. If you

Directions Students DO NOT need to have a Zoom account to join a Zoom meeting. How to Join a Class/Meeting Option 1: Join using the provided URL   Check your UTC email or

The following article shows you how to check if your OneDrive files are synced to the cloud from your local device (Windows & Macs) ... date and time are displayed. On a Windows computer, the system tray is typically located in the lower right corner of your screen; on a Macintosh computer, the system tray is typically located in the

A basic guide on how to manage your department's shared files on a traditional SharePoint Site. ...  cloud to your computer, click here to learn how. SharePoint on the web (Windows and MacOS)  Find your document library via the Microsoft Office Home Open your preferred web browser to

The list of available devices to choose from, which will replace your current device as part of the Computer Refresh Program. ... System, it is recommended that your new device is of the same device type/OS as your previous device (Old MacBook --> New Macbook or Old Dell/Windows laptop --> New Dell/Windows laptop) to avoid any