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Install the EMS Client

on your device may be found here.) Click on the Download and Install the EMS Desktop Client link You will most likely receive a pop-up blocker, click on the pop-up blocker and select always allow

Connect Your Linux Computer to the UTC VPN

elevation.   The GlobalProtect client for Linux currently only supports CentOS, Redhat, and Ubuntu.  Derivatives are not officially supported and you may receive error messages - your experience may

Connect Your Linux Computer to the UTC Network

Special Note These instructions will work on Debian and RedHat based Linux distributions.  These include operating systems such as Ubuntu, Mint, Pop!, Fedora, CentOS, and others. Directions

Installing Creative Cloud Applications

have been installed or can be installed. To install a new product, choose the Install button next to the desired application.

Downloading and Installing Creative Cloud

Before you can install the Adobe applications, you must first install the Creative Cloud Desktop. If you have already installed Creative Cloud Desktop, learn how to install Creative Cloud

Request UTC VPN Account Elevation

information. If you are looking for help setting up the VPN client, please reference the appropriate article by following this link: Connect your Windows computer to the UTC VPN Connect Your Mac OS Computer to the UTC VPN Connect your Linux computer to the UTC VPN

Office 365 FAQs

Where can I download Microsoft 365 Apps? Instructions for installing the software are available at portal.office.com. Faculty and staff can download the software on their University-owned

Connect Your Windows Computer to the UTC VPN

: If you are using a UTC-issued machine, it will likely be 64-bit as that is the currently supported version by UTC IT).   Once the download has completed, install the client   After

Connect Your Mac OS Computer to the UTC VPN

completed, install the client During installation, some users will be notified that a system extension was blocked.  If this happens, click the 'Open Security Preferences' button and click the

Enable/Disable Call Waiting on Campus Phone

Directions Contact Client Services at (423) 425-4000 or Ithelp@utc.edu.

Software for Employees

Employees seeking to obtain a Adobe Creative Cloud named license should fill out an approval request form. To learn more about eligibility or how to install Adobe products, click here. Employees

Finding the MAC Address for Your Google Home/Google Home Mini

Directions Google Home Ensure you have the Google Home application installed on your smartphone or mobile device.   Open the application and set up your Google Home.   To obtain

Obtaining Adobe Creative Cloud - Start Here

on-demand, per-app basis (Example: If Photoshop and Acrobat are all that’s needed on a computer, only those two apps selected will be downloaded/installed). Note: The benefits highlighted

Avaya Mobility Apps

IX Workplace on the Google Play store          Install Avaya IX Workplace Client          After the installation is complete open the application          Read and accept the End User

Download from the UTK Software Distribution Website

unless installed on UT owned computers. Directions Open your preferred web browser to: https://webapps.utk.edu/oit/softwaredistribution/   Under the ‘NetID’ field, enter your UTC ID (ex