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Install the EMS Client
on your device may be found here.)
Click on the Download and Install the EMS Desktop Client link
You will most likely receive a pop-up blocker, click on the pop-up blocker and select always allow
Connect Your Linux Computer to the UTC VPN
elevation.
The GlobalProtect client for Linux currently only supports CentOS, Redhat, and Ubuntu. Derivatives are not officially supported and you may receive error messages - your experience may
Connect Your Linux Computer to the UTC Network
Special Note
These instructions will work on Debian and RedHat based Linux distributions. These include operating systems such as Ubuntu, Mint, Pop!, Fedora, CentOS, and others.
Directions
Installing Creative Cloud Applications
have been installed or can be installed. To install a new product, choose the Install button next to the desired application.
Downloading and Installing Creative Cloud
Before you can install the Adobe applications, you must first install the Creative Cloud Desktop. If you have already installed Creative Cloud Desktop, learn how to install Creative Cloud
Request UTC VPN Account Elevation
information.
If you are looking for help setting up the VPN client, please reference the appropriate article by following this link:
Connect your Windows computer to the UTC VPN
Connect Your Mac OS Computer to the UTC VPN
Connect your Linux computer to the UTC VPN
Office 365 FAQs
Where can I download Microsoft 365 Apps?
Instructions for installing the software are available at portal.office.com.
Faculty and staff can download the software on their University-owned
Connect Your Windows Computer to the UTC VPN
: If you are using a UTC-issued machine, it will likely be 64-bit as that is the currently supported version by UTC IT).
Once the download has completed, install the client
After
Connect Your Mac OS Computer to the UTC VPN
completed, install the client
During installation, some users will be notified that a system extension was blocked. If this happens, click the 'Open Security Preferences' button and click the
Enable/Disable Call Waiting on Campus Phone
Directions
Contact Client Services at (423) 425-4000 or Ithelp@utc.edu.
Software for Employees
Employees seeking to obtain a Adobe Creative Cloud named license should fill out an approval request form. To learn more about eligibility or how to install Adobe products, click here.
Employees
Finding the MAC Address for Your Google Home/Google Home Mini
Directions
Google Home
Ensure you have the Google Home application installed on your smartphone or mobile device.
Open the application and set up your Google Home.
To obtain
Obtaining Adobe Creative Cloud - Start Here
on-demand, per-app basis (Example: If Photoshop and Acrobat are all that’s needed on a computer, only those two apps selected will be downloaded/installed).
Note: The benefits highlighted
Avaya Mobility Apps
IX Workplace on the Google Play store
Install Avaya IX Workplace Client
After the installation is complete open the application
Read and accept the End User
Download from the UTK Software Distribution Website
unless installed on UT owned computers.
Directions
Open your preferred web browser to: https://webapps.utk.edu/oit/softwaredistribution/
Under the ‘NetID’ field, enter your UTC ID (ex