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Setup Voicemail on Campus Phone

  1. Knowledge Base
  2. Phones
  3. Voicemail
Special Note If you do not know your voicemail security code or need a new voicemail box, you will have to contact Client Services. Directions Dial ‘1777’   When asked for a

Connect Your Windows Computer to the UTC Network

  1. Knowledge Base
  2. Network
  3. UTC Wireless Network
‘Download’   After the download has completed, run the setup file to install the FortiNAC agent   When FortiNAC prompts you for your UTC credentials, enter them   Once authenticated

3-Step Guide to Hunter Hall Classroom Technology

  1. Knowledge Base
  2. Classroom Technology
downloaded (refer to our step-by-step guide for desktop app on your laptop installation below). If you’re on an iOS or Android device, you will be re-directed to your app store to install the app

Bridge a Conference Call

  1. Knowledge Base
  2. Phones
  3. Conference Calls
Special Note To activate the UTC Telecommunications Conference Bridge, you must call Client Services to set up a time. If you do not set up a time, the conference call will not be possible

Connect your Android device to the UTC VPN

  1. Knowledge Base
  2. Network
  3. VPN
  Install the GlobalProtect app   Once the GlobalProtect app is installed, open the app   In the field that asks for the portal address, enter vpn.utc.edu   Tap 'Connect'   When

How do I manage shared files in OneDrive?

  1. Knowledge Base
  2. Communication and Collaboration
  3. Departmental File Storage
web and mobile application. You can also sync your OneDrive cloud to your computer, click here to learn how. OneDrive on the web (Windows and MacOS)   Access your shared files  Open

Mocs Card: Add your Mocs Card to Apple Wallet on iPhone and Apple Watch

  1. Knowledge Base
  2. Applications
  3. Mocs Card
, Inc.'Install the GET Mobile app by clicking 'Get' next to the app icon. *To install apps on your iPhone, Apple requires a valid Apple ID and password. Open GET Mobile from your iPhone and choose

Supported and Unsupported Devices on the UTC Network

  1. Knowledge Base
  2. Network
  3. Device Support
for processing. Supported Devices Traditional: Any device running Windows 7 and higher Any device running MacOS 10.7 and higher Any device running Linux Any device running iOS or

Change Voicemail Security Code (On Campus)

  1. Knowledge Base
  2. Phones
  3. Voicemail
Special Note If you do not know your voicemail security code, you will have to contact Client Services. Directions Your Campus Phone Pick up phone handset   Dial ‘1777’ to access

Computer Refresh Frequently Asked Questions (FAQs)

  1. Knowledge Base
  2. Hardware
  3. Computer Refresh Program
receive a new device? You will need to provide a Service Tag Number if your primary machine is a Dell/Windows device or your device's Serial Number if your primary device is an Apple/MacOs device

Use the Duo Mobile App to Generate a Passcode

  1. Knowledge Base
  2. Accounts
  3. Two-Factor Authentication (Duo)
installing Duo, you can request a hardware token here: https://utc.teamdynamix.com/TDClient/2717/Portal/Requests/ServiceDet?ID=49798 Check to see if your phone is supported by duo here: Android

Connect Your Apple iOS Device to the UTC Network

  1. Knowledge Base
  2. Network
  3. UTC Wireless Network
to install the FortiNAC agent” Open ‘Settings’   Select ‘Safari’   Turn ‘Request Desktop Site’ off   Refresh the webpage and attempt the directions again

Manage Duo Settings and Enrolled Devices

  1. Knowledge Base
  2. Accounts
  3. Two-Factor Authentication (Duo)
installing Duo, you can request a hardware token here: https://utc.teamdynamix.com/TDClient/2717/Portal/Requests/ServiceDet?ID=49798 Check to see if your phone is supported by duo here: Android

Request UTC VPN Account Elevation

  1. Knowledge Base
  2. Accounts
  3. VPN
information. If you are looking for help setting up the VPN client, please reference the appropriate article by following this link: Connect your Windows computer to the UTC VPN Connect Your Mac OS Computer to the UTC VPN Connect your Linux computer to the UTC VPN

Get Started with IT: Accessing your Account (Employees)

  1. Knowledge Base
  2. Get Started with IT
  3. Employees
better password protection. UTC Email  You can check your email when you are away from campus with a web browser, with the Outlook client, or on your phone or mobile device. If you will be away