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Download from the UTK Software Distribution Website

  1. Knowledge Base
  2. Applications
  3. UTK Software
unless installed on UT owned computers. Directions Open your preferred web browser to: https://webapps.utk.edu/oit/softwaredistribution/   Under the ‘NetID’ field, enter your UTC ID (ex

Connect Your Linux Computer to the UTC Network

  1. Knowledge Base
  2. Network
  3. UTC Wireless Network
)   Use your preferred package manager to install the file.  Here are some examples: Ubuntu Open a terminal Change to the directory where the

Start A Screen Share Meeting

  1. Knowledge Base
  2. Communication and Collaboration
  3. Zoom
during the meeting.   Select a window, desktop or iPad/iPhone: Once you click on share screen, you will be prompted to select the desktop, a specific window or an iPhone/iPad app to share.

Creating a Self-Signed Digital ID for Adobe Acrobat (Reader or DC)

  1. Knowledge Base
  2. Applications
  3. Adobe Acrobat
.   New PKCS#12 Digital ID File - Stores the digital ID information in a file, which has the extension .pfx in Windows and .p12 in Mac OS. You can use the files interchangeably between operating

Check if You Are an Administrator on Your Apple Computer

  1. Knowledge Base
  2. Security
  3. Check if You Are an Administrator
Directions Click the Apple icon in the top left of the screen and select 'System Preferences' Click 'Users & Groups' Your name will appear on the left side of the window If 'Admin

How to remove Office license on macOS

  1. Knowledge Base
  2. Applications
://go.microsoft.com/fwlink/?linkid=849815 Install the application. Launch Microsoft Word and sign in using your Microsoft account. After signing in you can validate your licensing by going to “About Microsoft Word” in Word.

Mocs Card: Add your Mocs Card to your Android phone

  1. Knowledge Base
  2. Applications
  3. Mocs Card
During the transition to this new technology, please retain your physical Mocs Card ID as the mobile ID does not replace your physical card entirely.   Step 1: Install and

Managing your Mocs Card through GET

  1. Knowledge Base
  2. Applications
accessing GET through the Mobile App Uninstall the app from your phone Re-install the app on your phone from the app store Follow on screen prompts to log in

Connect Your Apple iOS Device to the UTC-Secure Network

  1. Knowledge Base
  2. Network
  3. UTC-Secure Wireless Network
’   Connect to the ‘UTC’ network   Open your preferred web browser to: http://netaccess.utc.edu/secure-wireless/   Select ‘I accept the terms…’ to accept the EULA   Select 'Install Now

Connect your iPhone or iPad to the UTC VPN

  1. Knowledge Base
  2. Network
  3. VPN
  Install the GlobalProtect app   Once the GlobalProtect app is installed, open the app   In the field that asks for the portal address, enter vpn.utc.edu   Tap 'Connect'   When

Extra Stock Images

  1. Knowledge Base
  2. Applications
  3. Adobe Creative Cloud
of the applications that are included as part of our contract will be visible in your Creative Cloud Desktop App with an Install option. Please contact IT with any additional questions.

Enabling a Virtual Background in Settings

  1. Knowledge Base
  2. Communication and Collaboration
  3. Zoom
, click the lock icon, and then click Lock to confirm the setting. Note: Users must logout of the Zoom Desktop Client and login to it again for this setting to take affect.   Directions (Specific

Change Voicemail Security Code (Off Campus)

  1. Knowledge Base
  2. Phones
  3. Voicemail
Special Note If you do not know your voicemail security code, you will have to contact Client Services. Directions Dial ‘425-1777’ to access UTC voicemail Dial ‘423-425-1777’ if

Share your Outlook calendar

  1. Knowledge Base
  2. Email
  3. Outlook
email address of the person you want to share your calendar with. Select their permission level. Click Share. Instructions for the Outlook app (Windows) Follow Microsoft instructions in the Outlook app.

Syncing your departmental shared document library to your computer

  1. Knowledge Base
  2. Communication and Collaboration
  3. Departmental File Storage
File Explorer in the OneDrive folder (Windows) or under your Finder under OneDrive (macOS).      Outlook (for Microsoft O365 Groups)  In Outlook, you’ll find your Microsoft O365