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Install the EMS Client
Directions
Go to http://getems.utc.edu
(Note: If you are off-campus, this link will only work with the UTC VPN active on your device. Information on obtaining and setting up the VPN
Sponsor Internet Access for an Individual Guest
Special Note
If you are a guest wanting to obtain internet access, you will need a current member of UTC faculty or staff to sponsor your account.
Directions
Open your preferred web
Sponsor Internet Access for Multiple Guests or a Conference/Event
Special Note
If you are a guest wanting to obtain internet access, you will need a current member of UTC faculty or staff to sponsor your account.
Directions
Open your preferred web
Online Forms and Surveys
Departments
Eligibility
Employees
Students
Employees
Students
Employees
Students
Employees
Using Citrix
What is Citrix?
Citrix is an online service that functions as a remote desktop computer. The goal of Citrix is to unify your desktops, files, and apps in a single cloud space and then allow you to
Sign Up for Guest Network Access
sponsored guest account by contacting a UTC employee who can sponsor an account for you. Here are a few limited examples to help illustrate access restrictions. Note that this is just a sample
Sponsor Affiliate Accounts
Special Note
If you are an affiliate wanting to obtain an account, you will need a current member of UTC faculty or staff to sponsor your account.
Directions
Open your preferred web
Software for Students
Microsoft Online Portal
All current students
Adobe Pro and Adobe Create Cloud
Adobe
Communication majors/minors, Art majors/minors, and Interior Design majors
ArcGIS
Check to see if OneDrive is Syncing
The following article shows you how to check if your OneDrive files are synced to the cloud from your local device (Windows & Macs) ... upper right corner of your screen.
If the OneDrive icon (one or two blue clouds) has an exclamation point on it, then there is an issue. You may need to expand the system tray by clicking on the
Finding the MAC Address for Your Google Home/Google Home Mini
Directions
Google Home
Ensure you have the Google Home application installed on your smartphone or mobile device.
Open the application and set up your Google Home.
To obtain
Updating Faculty Web Profile Information
Full-time Faculty at UTC have the ability to share and manage their own Faculty Profile page through Digital Measures. Using Digital Measures, faculty can choose to display or hide particular
Get Started with IT: Additional Services for Employees
employees ... phishing emails to security@utc.edu.
Need other IT services?
Open an IT Helpdesk request ticket.
Send an email to ITHelp@utc.edu.
Contact the IT Help Desk at 423-425-4000 or visit our IT Chat
Troubleshooting SharePoint/OneDrive Syncing Issues (Microsoft Windows)
A troubleshooting guide if you can't open SharePoint, O365 Groups or Teams stored files using the File Explorer after syncing them to your local computer or device and the files are still in the cloud. ... are still in the cloud. This guide also applies when files are stored in O365 Groups and Teams. Contact IT if you have problems with any of these steps.
Directions
Check the System Tray
Digital Measures Frequently Asked Questions (FAQ)
Scholarly Activity will display publications, presentations, performances/exhibits, or creative works/projects you have toggled to the on position.
To add or modify your research interests, locate