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Install the EMS Client

Directions   Go to http://getems.utc.edu (Note: If you are off-campus, this link will only work with the UTC VPN active on your device. Information on obtaining and setting up the VPN

Sponsor Internet Access for an Individual Guest

Special Note If you are a guest wanting to obtain internet access, you will need a current member of UTC faculty or staff to sponsor your account. Directions Open your preferred web

Sponsor Internet Access for Multiple Guests or a Conference/Event

Special Note If you are a guest wanting to obtain internet access, you will need a current member of UTC faculty or staff to sponsor your account. Directions Open your preferred web

Online Forms and Surveys

Departments Eligibility Employees Students  Employees Students  Employees Students  Employees

Using Citrix

What is Citrix? Citrix is an online service that functions as a remote desktop computer. The goal of Citrix is to unify your desktops, files, and apps in a single cloud space and then allow you to

Sign Up for Guest Network Access

sponsored guest account by contacting a UTC employee who can sponsor an account for you.  Here are a few limited examples to help illustrate access restrictions.  Note that this is just a sample

Sponsor Affiliate Accounts

Special Note If you are an affiliate wanting to obtain an account, you will need a current member of UTC faculty or staff to sponsor your account. Directions Open your preferred web

Software for Students

Microsoft Online Portal All current students Adobe Pro and Adobe Create Cloud Adobe Communication majors/minors, Art majors/minors, and Interior Design majors ArcGIS

Check to see if OneDrive is Syncing

The following article shows you how to check if your OneDrive files are synced to the cloud from your local device (Windows & Macs) ... upper right corner of your screen. If the OneDrive icon (one or two blue clouds) has an exclamation point on it, then there is an issue. You may need to expand the system tray by clicking on the

Finding the MAC Address for Your Google Home/Google Home Mini

Directions Google Home Ensure you have the Google Home application installed on your smartphone or mobile device.   Open the application and set up your Google Home.   To obtain

Updating Faculty Web Profile Information

Full-time Faculty at UTC have the ability to share and manage their own Faculty Profile page through Digital Measures. Using Digital Measures, faculty can choose to display or hide particular

Get Started with IT: Additional Services for Employees

employees ... phishing emails to security@utc.edu. Need other IT services? Open an IT Helpdesk request ticket. Send an email to ITHelp@utc.edu. Contact the IT Help Desk at 423-425-4000 or visit our IT Chat

Troubleshooting SharePoint/OneDrive Syncing Issues (Microsoft Windows)

A troubleshooting guide if you can't open SharePoint, O365 Groups or Teams stored files using the File Explorer after syncing them to your local computer or device and the files are still in the cloud. ... are still in the cloud. This guide also applies when files are stored in O365 Groups and Teams. Contact IT if you have problems with any of these steps. Directions  Check the System Tray

Digital Measures Frequently Asked Questions (FAQ)

Scholarly Activity will display publications, presentations, performances/exhibits, or creative works/projects you have toggled to the on position. To add or modify your research interests, locate