Search 79 Results

Can't Find What You Are Looking For? Sign In Now
You are currently not logged in and some search results only show up if you login.

Get Started with IT: Resources for Employees

securely, use the Vault: Secure File Transfer service provided through UTK. Download Software Check out our Software for Employees article to learn how to access or request university-provided

Get Started with IT: Preparing for Classes (Students)

encourage you to enroll in Duo Mobile (two-factor authentication) for better password protection before the start of the semester. Duo is required for accessing resources like GMail, MyMocsNet and Canvas

Summer 2023: MocsMail Changes for Alumni and Former Students Accounts

. MocsMail Account Expiration: Beginning with the Spring 2023 graduates, new alumni will have access to their MocsMail account (@mocs.utc.edu) for one year after graduation.  Prior alumni and

Retrieve Message Headers (Outlook)

Directions Outlook for Windows Double-click the email so it opens in a new window. Select 'File'. Select 'Properties' Copy the contents in the 'Internet Headers' box and paste them in

Turning off Device MAC Randomization

Network & Internet Select Wi-Fi Click Manage known networks Select a network Select Properties Disable "Use random hardware addresses for this network"

How do I manage my team’s permissions?

select Manage Team.     In the Settings tab, you can check or uncheck the permissions you want your members to use. In the Members tab, you’ll see a list of Owners and Members and guests

Use the Duo Mobile App to Generate a Passcode

name and hit enter Verify your NetID You will need a device capable of browsing the Internet (tablet or computer) to enroll your phone If you do not have a mobile device capable of

Setup Message Reminder on Voicemail (On Campus)

Directions Your Campus Phone Pick up phone handset   Dial ‘1777’ to access voicemail   Enter your phone’s security code when prompted The default security code is ‘0000

Connect Your Apple TV to the UTC Network

Step One: Directions (on device) Note:  If you are powering on a brand new TV for the first time, you may need to connect it to a network other than UTC’s for it to complete its out-of-the-box

Change Voicemail Name (Off Campus)

Directions Dial '425-1777' to access UTC voicemail Dial '(423) 425-1777' if the phone you are using is not from the 423 area code Dial '#'   Dial your 4-digit phone

Change Voicemail Greeting (Off Campus)

Directions Dial ‘425-1777’ to access UTC voicemail Dial ‘(423) 425-1777’ if the phone you are using is not from the 423 area code Dial ‘#’   Dial your 4-digit phone

Change Voicemail Security Code (Off Campus)

Special Note If you do not know your voicemail security code, you will have to contact Client Services. Directions Dial ‘425-1777’ to access UTC voicemail Dial ‘423-425-1777’ if

Change Voicemail Name (On Campus)

Directions Your Campus Phone Pick up phone handset   Dial ‘1777’ to access voicemail   Enter your phone’s security code when prompted   The default security code is ‘0000

Change Voicemail Greeting (On Campus)

access voicemail If the phone you are using has its own voicemail account, dial ‘*’ Dial ‘#’   Dial your 4-digit phone extension when prompted for your mailbox number   Dial

Change Voicemail Security Code (On Campus)

Special Note If you do not know your voicemail security code, you will have to contact Client Services. Directions Your Campus Phone Pick up phone handset   Dial ‘1777’ to access