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Get Started with IT: Resources for Employees
securely, use the Vault: Secure File Transfer service provided through UTK.
Download Software
Check out our Software for Employees article to learn how to access or request university-provided
Get Started with IT: Preparing for Classes (Students)
encourage you to enroll in Duo Mobile (two-factor authentication) for better password protection before the start of the semester. Duo is required for accessing resources like GMail, MyMocsNet and Canvas
Summer 2023: MocsMail Changes for Alumni and Former Students Accounts
.
MocsMail Account Expiration: Beginning with the Spring 2023 graduates, new alumni will have access to their MocsMail account (@mocs.utc.edu) for one year after graduation. Prior alumni and
Retrieve Message Headers (Outlook)
Directions
Outlook for Windows
Double-click the email so it opens in a new window.
Select 'File'.
Select 'Properties'
Copy the contents in the 'Internet Headers' box and paste them in
Turning off Device MAC Randomization
Network & Internet
Select Wi-Fi
Click Manage known networks
Select a network
Select Properties
Disable "Use random hardware addresses for this network"
How do I manage my team’s permissions?
select Manage Team.
In the Settings tab, you can check or uncheck the permissions you want your members to use. In the Members tab, you’ll see a list of Owners and Members and guests
Use the Duo Mobile App to Generate a Passcode
name and hit enter
Verify your NetID
You will need a device capable of browsing the Internet (tablet or computer) to enroll your phone
If you do not have a mobile device capable of
Setup Message Reminder on Voicemail (On Campus)
Directions
Your Campus Phone
Pick up phone handset
Dial ‘1777’ to access voicemail
Enter your phone’s security code when prompted
The default security code is ‘0000
Connect Your Apple TV to the UTC Network
Step One: Directions (on device)
Note: If you are powering on a brand new TV for the first time, you may need to connect it to a network other than UTC’s for it to complete its out-of-the-box
Change Voicemail Name (Off Campus)
Directions
Dial '425-1777' to access UTC voicemail
Dial '(423) 425-1777' if the phone you are using is not from the 423 area code
Dial '#'
Dial your 4-digit phone
Change Voicemail Greeting (Off Campus)
Directions
Dial ‘425-1777’ to access UTC voicemail
Dial ‘(423) 425-1777’ if the phone you are using is not from the 423 area code
Dial ‘#’
Dial your 4-digit phone
Change Voicemail Security Code (Off Campus)
Special Note
If you do not know your voicemail security code, you will have to contact Client Services.
Directions
Dial ‘425-1777’ to access UTC voicemail
Dial ‘423-425-1777’ if
Change Voicemail Name (On Campus)
Directions
Your Campus Phone
Pick up phone handset
Dial ‘1777’ to access voicemail
Enter your phone’s security code when prompted
The default security code is ‘0000
Change Voicemail Greeting (On Campus)
access voicemail
If the phone you are using has its own voicemail account, dial ‘*’
Dial ‘#’
Dial your 4-digit phone extension when prompted for your mailbox number
Dial
Change Voicemail Security Code (On Campus)
Special Note
If you do not know your voicemail security code, you will have to contact Client Services.
Directions
Your Campus Phone
Pick up phone handset
Dial ‘1777’ to access