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Connect Your Android Device to the UTC Network
If you are being asked to re-register your device every 24-48 hours or every time you connect to the UTC Wifi, please click here for instructions on turning off the randomized mac address for your
Connect Your Android Device to the UTC-Secure Network
phone is Android version 4.0 or newer, you may need to enable a lock screen before your device will be allowed on the UTC-Secure network
If prompted, select ‘Okay’ to save the account
Syncing your departmental shared document library to your computer
How to sync your online files (departmental shared documents) to your computer. ... sync ... To sync your departmental document library to your computer, follow the instructions below according to the environment you use for file storage and management.
Microsoft Teams
Open
Troubleshooting SharePoint/OneDrive Syncing Issues (Microsoft Windows)
A troubleshooting guide if you can't open SharePoint, O365 Groups or Teams stored files using the File Explorer after syncing them to your local computer or device and the files are still in the cloud. ... sync ... The instructions below will guide you through possible solutions if you can't open SharePoint stored files using the File Explorer after syncing them to your local computer or device and the files
Google Checklist for Alumni
Please follow the the checklist below to move any email and documents you need in your MocsMail+ Google account to a personal account when you graduate or leave UTC.
For more information on what
Transferring Google Content via Google Takeout
Instructions on making a backup or transferring your files and email to a new account via Google Takeout. ... email to your personal Gmail account.
Viewing Copied Files
Gmail: Copied Gmail content will appear with a label containing your MocsMail account name and the date you started the copy process
Restore Access to Duo
installing Duo, you can request a hardware token here: https://utc.teamdynamix.com/TDClient/2717/Portal/Requests/ServiceDet?ID=49798
Check to see if your phone is supported by duo here:
Android
iOS
How often do I have to change my UTC password?
Password expiration notices are sent out a minimum of 7 days prior to your password expiration date. This expiration applies to all UTC systems like MocsMail, MyMocsNet, Canvas, Active Directory, and
Use the Duo Mobile App to Generate a Passcode
token ... installing Duo, you can request a hardware token here: https://utc.teamdynamix.com/TDClient/2717/Portal/Requests/ServiceDet?ID=49798
Check to see if your phone is supported by duo here:
Android
Log in to Qualtrics
UT System has extended the Qualtrics contract through May 31, 2026.
Directions
Open your preferred web browser to: https://cas.tennessee.edu/qualtrics
Under the ‘NetID’ field, enter
3-Step Guide to Hunter Hall Classroom Technology
downloaded (refer to our step-by-step guide for desktop app on your laptop installation below). If you’re on an iOS or Android device, you will be re-directed to your app store to install the app
Connect Your Smart TV to the UTC Network
on the UPC label on the Apple TV box
Google TV
Navigate to "Settings"
Select "Network"
Select "Status"
The MAC address is listed on your screen
Hisense Android TV
From the
Connect to the Eduroam Network
Eduroam is a secure, world-wide WiFi service intended for education and research communities. Anyone that is part of a participating institution can connect to and use the eduroam wireless network at
Connect Your Roku to the UTC Network
Step One: Directions (on device):
Note: If you are powering on a brand new TV for the first time, you may need to connect it to a network other than UTC’s for it to complete its out-of-the-box
How to remove Office license on macOS
This article provides step-by-step instructions for how to uninstall Office 365 on MacOs. ... ://go.microsoft.com/fwlink/?linkid=849815
Install the application.
Launch Microsoft Word and sign in using your Microsoft account.
After signing in you can validate your licensing by going to “About Microsoft Word” in Word.