Connect Your Apple Computer to the UTC Network

Directions

1. Open ‘System Preferences'

2. Select ‘Network’

3. Select "Wi-Fi" and Connect to the UTC Network

4. Connect to the ‘UTC’ network (wired or wireless)

5. Select 'Details'

6. When in your Network Details Settings, please disable the 'Private Wi-Fi Address' on your Apple device (More Information here).

7. Open your preferred web browser to: https://portal.utc.edu/registration/

8. Select 'Students, faculty, staff, or affiliates with a UTC ID'

   • Please note: if you are a sponsored guest please see this article, and if you are another campus guest please see this article.

9. Sign in with your UTC ID and Password

10. Select 'Computer/Phone/Tablet'

11. Select 'Mac OS'

12. After the download has completed, mount the ‘FortiNAC Persistent Agent.dmg’ file by double clicking it

13. Run the ‘FortiNAC Persistent Agent.pkg’ file

14. When FortiNAC prompts you for your UTC credentials, enter them.

15. Once authenticated, FortiNAC will scan your computer. Allow the scan to finish.

16. Once the scan is complete, FortiNAC will reconfigure the computer for network access. This process usually takes about 2 minutes.

Additional Support 

Open an IT Helpdesk request ticket.
Send an email to ITHelp@utc.edu.
Contact the IT Help Desk at 423-425-4000 or visit our IT Chat Portal.

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