Connect Your Apple Computer to the UTC Network

Directions

1. Open ‘System Preferences'
    
2. Select ‘Network’
    
3. When in your Network Settings, please disable the 'Private Wi-Fi Address' on your Apple device (More Information here).
    
4. Connect to the ‘UTC’ network (wired or wireless)
    
5. Open your preferred web browser to: https://portal.utc.edu/registration/
    
6. Select 'Yes' if you are a UTC student, faculty, staff, or affiliate
    
7. Select 'Computer/Phone'
    
8. Under the ‘UTC ID’ field, enter your UTC ID
    
9. Under the ‘Password’ field, enter your UTC ID password
    
10. Select ‘Download’
     
11. After the download has completed, mount the ‘FortiNAC Persistent Agent.dmg’ file by double clicking it
     
12. Run the ‘FortiNAC Persistent Agent.pkg’ file
     
13. When FortiNAC prompts you for your UTC credentials, enter them.
     
14. Once authenticated, FortiNAC will scan your computer. Allow the scan to finish.
     
15. Once the scan is complete, FortiNAC will reconfigure the computer for network access. This process usually takes about 2 minutes.
     

Additional Support 

Open an IT Helpdesk request ticket.
Send an email to ITHelp@utc.edu.
Contact the IT Help Desk at 423-425-4000 or visit our IT Chat Portal.

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