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If you are being asked to re-register your device every 24-48 hours or every time you connect to the UTC Wifi, please
click here for instructions on turning off the randomized MAC address for your device.
Directions
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Connect to the ‘UTC’ network (wired or wireless)
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Open your preferred web browser to: https://portal.utc.edu/registration/
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Select 'Students, faculty, staff, or affiliates with a UTC ID'
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Sign in with your UTC ID and Password
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Select 'Computer/Phone'
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Select ‘Windows’
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After the download has completed, run the setup file to install the FortiNAC agent
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When FortiNAC prompts you for your UTC credentials, enter them
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Once authenticated, FortiNAC will scan your computer. Allow the scan to finish.
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Once the scan is complete, FortiNAC will reconfigure the computer for network access. This process usually takes about 2 minutes.
Additional Support
Open an IT Helpdesk request ticket.
Send an email to ITHelp@utc.edu.
Contact the IT Help Desk at 423-425-4000 or visit our IT Chat Portal.