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Overview
When you leave UTC you will no longer have access to certain accounts and services provided by the University. The time frames differ depending on your role and affiliation with the university. If you’ve had more than one affiliation during your time at UTC, this article applies to your final status.
Please note that this article is not comprehensive. If you have any questions about access to specific systems and services, contact the IT Helpdesk at 423-425-4000, or by submitting a ticket here.
Left UT date
The "Left UT" date is the date when your affiliation with the University of Tennessee officially ended. To find your “Left UT” date, visit directory.utk.edu and search for your name.
Housekeeping suggestions
Check these and any other UTC accounts for personal files you want to keep after leaving the University.
Faculty and Staff
UTC Email and Microsoft Office 365
Your access to Microsoft Office desktop applications will end on your last day of employment (Left UT date). You will retain access to web applications (portal.office.com) for 30 days after your last day. We recommend setting an out of office message before you leave to direct others to your department or your personal email. An out of office message can be set up for about one year. Any files stored in your personal OneDrive or Microsoft Forms that your Department may need should be transferred to a Departmental Sharepoint drive before your departure date.
Google
If you were an accepted student at UTC in the past, you will retain access to your Google account for 12 months after you were last registered for classes. If you were not an accepted student or last attended UTC as student more than 1 year ago, access to your Google account will end on your last day of employment (Left UT date).
Zoom
Access to the Zoom Pro license account will end on your last day of employment (Left UT date).
Banner
You will lose access to Banner systems on your last day of employment (Left UT date).
Canvas
Access to Canvas generally ends on your last day of employment (Left UT date).
Iris
Access to the IRIS Employee Self Service is generally kept until a week or two after W-2s are released.
Any elevated access you had will end on your last day of employment (Left UT date).
Qualtrics
Access to Qualtrics will end on your last day of employment (Left UT date). Please transfer ownership of any active surveys to a colleague before your last day.
Adobe
Access to Adobe ends on your last day of employment (Left UT date).
Students/Alumni
MocsMail+ and Google
You will retain access to your MocsMail+ and Google account for 12 months after you leave UTC. For more information on this Summer 2023 change in email expiration, visit https://utc.teamdynamix.com/TDClient/2717/Portal/KB/ArticleDet?ID=156985.
Tips for moving your google account information are available at https://utc.teamdynamix.com/TDClient/2717/Portal/KB/ArticleDet?ID=156439
Microsoft Office 365
You will retain access to Office 365 OneDrive and other Office 365 online apps for 12 months after you leave UTC. At the end of this period, you will lose access to the files stored in your UTC OneDrive and Microsoft will delete the files. We recommend backing up and transferring your files to another third-party service.
Access to the desktop O365 applications will end once you are no longer enrolled at UTC (Left UT date).
MyMocsNet
You will retain access to MyMocsNet for 12 months after you leave UTC. However, your access level will change once you are no longer enrolled in classes. Click here to request your transcripts.
Zoom
Access to the Zoom Pro license account will end once you are no longer enrolled at UTC (Left UT date).
Canvas
Access to canvas will be kept for 12 months after you leave UTC (Left UT date), however classes will no longer be visible past graduation.
Adobe
Access to Adobe ends on your last day at UTC (Left UT date). We do not recommend storing files in Adobe.
Handshake
Once you graduate from UTC, you may request to convert your HandShake Career account over to a personal address by completing the following form https://forms.office.com/r/rUfQcqey04 .
Affiliates
All affiliate services will be deactivated once the departure date listed by the sponsor has passed. Please contact your sponsor to have your account re-enabled as necessary. More information about sponsoring accounts here.