Workers’ Compensation

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Description:

Workers’ Compensation insurance provides medical and wage benefits to employees who suffer on-the-job injuries.  Any employee with a work-related injury may be entitled to Workers’ Compensation Benefits.

The Workers’ Compensation program at the University of Tennessee is designed to best serve the needs of the University and its employees. The program is managed by the Tennessee Department of Treasury Division of Claims and Risk Management and is currently administered by CorVel Corporation, one of the nation’s leading claims management organizations.

If you sustain any on-the-job injury, we require you to report it to CorVel within 3 days.

STATE PENALTIES

To avoid a $500.00 penalty to your department:

All injuries must be reported to CorVel within three (3) business days.

All injuries must be reported to CorVel before getting medical care.

ON-THE-JOB INJURY REPORTING PROCEDURES:

Injured Worker – You start the reporting process:

  1. Report your injury to your supervisor when it happens.
  2. Report your injury to CorVel (even minor injuries)
    • Call 1-866-245-8588 Option #1 (nurse line)
    • If you need medical care, the nurse will send you to an authorized doctor. You MAY NOT treat with an unauthorized provider!
    • DO NOT go to the doctor before you report to CorVel.
  3. Complete an Incident Report online via the Origami Portal
  4. You will receive an email confirmation from Notifications@OrigamiRisk.com

Report Injury

Supervisor – You finish the reporting process:

  1. You will receive email notification from Notifications@OrigamiRisk.com of the new injury after the injured worker’s submission is complete.
  2. Follow the instructions in the email to submit your Supervisor Statement and complete the reporting process.
  3. Follow up with your injured worker for the doctor’s return to work status. Contact your campus Workers’ Comp Coordinator to process the return to work.

For Life-Threatening On-the-Job Injuries ONLY:

Call 911 or go to the nearest ER immediately!

Supervisor – You must report emergency on-the-job injuries on behalf of your injured worker:

  1. First, ensure your injured worker has appropriate medical care (911, nearest ER)

  2. Call immediately to report your worker’s injury to CorVel (24/7):

  3. Report the incident to:

    • Your Campus or Department Safety Officer

    • Your Supervisor

    • UT System Office of Risk Management

Report Injury

Injured Worker – You must initiate the online reporting process as soon as possible:

  1. Obtain the CorVel claim number from your supervisor
  2. Complete an Incident Report online via the Origami Portal

NOTE: CorVel offers a PPO Lookup website to assist in locating the closest State of TN-authorized treating physician. This link will allow the injured worker to locate a physician or facility via zip code, city/state, and within a certain radius of their current location.

The PPO Lookup website does not replace the requirement to call CorVel to report the injury.  All injuries must be reported to CorVel to avoid the penalty. 

Prescriptions

This is a new step added to the workers' compensation process for employees who are injured at work.
CVS Caremark has been selected by State of Tennessee to assist employees in obtaining prescription drugs related to their workers’ compensation claim. The First Fill form enables employees to fill initial prescriptions written by authorized workers' compensation physicians for medications related to their job-related injuries. This form is provided to the physician's office by CorVel.

Risk Management

The Division of Risk Management administers a variety of insurance and safety programs which are designed to protect and maintain the financial integrity of all state-owned assets, and provide a safe working environment for state employees and the general public. To report a risk management occurrence involving a NON UT employee, please complete the Incident Report Form and submit to the UT Risk Management Office.

Important Contacts:

  • UTC Human Resources Representative – Jina Johnson:  423-425-4014 or jina-johnson@utc.edu

  • UTC Safety Officer – Bob Jackson:  423-425-5949 or bob-jackson@utc.edu

  • UT Risk Management: 865-974-5409 or riskmanagement@tennessee.edu

  • CorVel Corporation Claims Management – New Claims Call-In / Nurse Triage: 1-866-245-8588

    Existing/old claims (questions, documents, bills, etc.): 1-888-226-7835

  • CorVel Corporation Customer Service: 1-888-226-7835

Related Policies and Resources: