Connect your iPhone or iPad to the UTC VPN

Body

Special Notes

  • The UTC VPN requires two-factor authentication with Duo.  If you have never set up Duo before, please visit Setting up Two-Factor Authentication (Duo) to get started.
  • The UTC VPN along with two-factor authentication is the only approved method of remote access to the University local network and connected resources. Other methods may be blocked.
  • All UTC faculty, staff, and students have access to the VPN.  By default only UTC's publicly available services and the Internet are accessible.  If you require access to privileged services, you must request an account elevation.

Directions (First time)

  1. Open your preferred web browser to: https://netaccess.utc.edu/vpn/
     
  2. Tap the Apple App Store button to open the app store to the GlobalProtect app
     
  3. Install the GlobalProtect app
     
  4. Once the GlobalProtect app is installed, open the app
     
  5. In the field that asks for the portal address, enter vpn.utc.edu
     
  6. Tap 'Connect'
     
  7. When prompted to install VPN configurations, tap 'Allow'
     
  8. When prompted for username and password, enter your UTCID and password
     
  9. After successful login, you will be presented the two-factor options from Duo to either receive a push notification or enter a passcode.
     
  10. After completing the two-factor authentication, you will be connected to the VPN.

 

Directions (Subsequent connections)

  1. Open the GlobalProtect app
     
  2. Tap 'Connect'
     
  3. When prompted for username and password, enter your UTCID and password
     
  4. After successful login, you will be presented the two-factor options from Duo to either receive a push notification or enter a passcode.
     
  5. After completing the two-factor authentication, you will be connected to the VPN.

 

Directions (Disconnect)

  1. Open the GlobalProtect app
     
  2. Tap 'Disconnect'

 

Details

Details

Article ID: 131576
Created
Fri 4/23/21 10:40 AM
Modified
Fri 10/13/23 11:47 AM

Related Services / Offerings

Related Services / Offerings (1)

Request assistance or report problems with the VPN. Request VPN account Elevation.