Enroll Your Device in Two-Factor Authentication

Tags Duo 2FA

Before you begin

Directions to setup your account

Please note that if you begin DUO enrollment but do not complete it, this can cause errors when accessing DUO secured applications/sites. Please fully complete the enrollment to prevent any issues with your account.


  1. Visit https://ds.tennessee.edu/passwords/2famgmt.asp
  2. Log in with your NetID and password
  3. Select ‘I have a smartphone’ and ensure the box next to ‘I am ready to use two-factor authentication for UT services.’ is checked
  4. Select ‘Sign Up
  5. Select ‘Start Setup
  6. Select the device you are enrolling
  7. Enter your phone number and check the box to confirm your phone number is correct. Select ‘Continue
  8. Select the device you are using
  9. On your mobile device, install the Duo Mobile app. Duo Mobile app icon; The background is lime green with the work Duo written in white. Google Play  
  10. Once the app has been installed, open it and use the scanner to scan the QR code on your screen. When the green check mark appears, select ‘Continue
    1. Optional: If you would like for your phone to automatically receive a Duo push notification when you log in, select ‘Automatically send this device a Duo Push’ in the drop-down menu
  11. Select ‘Continue to Login
  12. Select an authentication method
    1. If you select ‘Send Me a Duo Push’ you will receive a notification on your phone
    2. If you select ‘Enter a Passcode’ you will need to generate a passcode within the Duo app on your phone and enter it in the ‘Passcode’ box. To generate a passcode, open Duo and tap on 'University of Tennessee'.
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Article ID: 131440
Tue 4/20/21 4:10 PM
Tue 10/4/22 5:58 PM

Related Services / Offerings (2)

Request a hardware token if you do not have a mobile device.
Request assistance with configuring your account for two-factor authentication (Duo Mobile) or activating a new device