Service Catalog

Categories (12)

Email, Calendars & Collaboration

Get help with email (Microsoft 365 and MocsMail+), calendar, Instant Messaging, SharePoint, or report a problem.

Accounts & Access

Affiliate account creations, Duo 2FA, ID merge, name changes, password resets, and new/updated account requests.

Information Security

Services related to Compromised account, Incident Response & Recovery, PII and Sensitive Screening, Risk Assessments, Security Awareness , Two-Factor Authentication, Compromised account, Vulnerability Scanning and other IT Security related services.

Hardware & Software

Get help or request software, installing software, Procuring a new computer, printer, or software, or get help with a smart classroom. You can also chat with the Help Desk or get walk in support for students.

Learning Technologies

Support for Audio/Visual needs, classroom computer labs, digital signage, new research projects consultations and webinars.

Wired & Wireless Networks

Campus network service and access. Add a Network Port, Connect a New Device to the Network, DNS records and DHCP reservations, Network Consultations, Problems with Wi-Fi or Wired connections and VPN's.

Telephone & Voicemail

Find information on Automatic Call distribution, Telecommunications Billing, Moving an existing phone line, requesting a new phone service, phone support or phone tree and voicemail services.

Business Applications & Reporting

Request assistance with Dynamic forms, Microsoft forms, Flows and Work Flows, Team Dynamix and Web Forms.

Project Requests, IT Consulting, & Special Services

Get help with High Performance Computing, Research Projects, and Research Project Consultations.

Systems & Servers

Get assistance with Backup and Recovery and Server hosting services.

Colleges & Departments

Services used internally by individual Colleges and Departments.

Other Services

Services not categorized elsewhere.

Services (1)

Report Incident

Is something broken or not working as you expect it to? Please let us know.