Service Catalog

Categories (15)

Get help with email (Microsoft 365 and MocsMail+), calendar, Instant Messaging, SharePoint, or report a problem.

Affiliate account creations, Duo 2FA, ID merge, name changes, password resets, and new/updated account requests.

The Information Security Office (ISO) works with the campus community to protect UTC from and respond to security threats.

Get help or request software, installing software, Procuring a new computer, printer, or software, or get help with a smart classroom. You can also chat with the Help Desk or get walk in support for students.

Support for Audio/Visual needs, classroom computer labs, digital signage, new research projects consultations and webinars.

Campus network service and access. Add a Network Port, Connect a New Device to the Network, DNS records and DHCP reservations, Network Consultations, Problems with Wi-Fi or Wired connections and VPN's.

Find information on VoIP phone services, telecommunications billing, moving existing phone lines, requesting new phone services, phone support, phone tree setups, and voicemail services.

Request assistance with Microsoft forms, Flows and Work Flows, Team Dynamix and Web Forms.

Get help with High Performance Computing, Research Projects, and Research Project Consultations.

Get assistance with Backup and Recovery and Server hosting services.

Services not categorized elsewhere.

Support for website design and development, including content management, feature requests, and any needed repairs.

Services used internally by individual Colleges and Departments.

Services (1)

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