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Categories (15)
Email, Calendars & Collaboration
Get help with email (Microsoft 365 and MocsMail+), calendar, Instant Messaging, SharePoint, or report a problem.
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Accounts & Access
Affiliate account creations, Duo 2FA, ID merge, name changes, password resets, and new/updated account requests.
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Information Security
The Information Security Office (ISO) works with the campus community to protect UTC from and respond to security threats.
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Hardware & Software
Get help or request software, installing software, Procuring a new computer, printer, or software, or get help with a smart classroom. You can also chat with the Help Desk or get walk in support for students.
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Learning Technologies
Support for Audio/Visual needs, classroom computer labs, digital signage, new research projects consultations and webinars.
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Internet, WiFi, and Networking
Campus network service and access. Add a Network Port, Connect a New Device to the Network, DNS records and DHCP reservations, Network Consultations, Problems with Wi-Fi or Wired connections and VPN's.
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Telephone & Voicemail
Find information on VoIP phone services, telecommunications billing, moving existing phone lines, requesting new phone services, phone support, phone tree setups, and voicemail services.
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Door Access and Video Surveillance
Request access to doors equipped with electronically controlled locks, consultation on implementing security cameras or electronic door access controls, troubleshoot and repair of campus doors utilizing the door access and video surveillance control system and assistance with installation of video management system and door monitoring software. In addition to using the links below, you can always email any requests to davs@utc.edu
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Business Applications & Reporting
Request assistance with Microsoft forms, Flows and Work Flows, Team Dynamix and Web Forms.
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IT Consulting & Special Services
Get help with High Performance Computing, Research Projects, and Research Project Consultations.
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Systems & Servers
Get assistance with Backup and Recovery and Server hosting services.
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Web Services
Support for website design and development, including content management, feature requests, and any needed repairs.
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IT Committees
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Other Services
Services not categorized elsewhere.
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Colleges & Departments
Services used internally by individual Colleges and Departments.
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Services (1)
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MyMocsNet Assistance
Affiliate Account Creation
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MyMocsNet Assistance
TeamDynamix Enhancements, Changes, etc.
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