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Categories (13)
Accounts & Duo
Get help with UTC accounts, affiliate accounts, passwords, and Duo.
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Software & Applications
Get help with email, O365, ListServ, CPI/EMS, forms, or other software applications.
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Information Security
Get security consultation and training. Report security concerns.
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WiFi & Network
Get help with Wifi, campus network ports, network consultation, VPN, and DNS/DHCP.
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Classroom & Labs
Support for audio/visual needs, classroom computer labs, digital signage, and webinars.
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Research Computing
Get help with research network, high-performance computing, and project modification.
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Hardware
Get help with office computers, printers, IT purchases, or general hardware issues.
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Systems & Servers
Get assistance with Backup and Recovery and Server hosting services.
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Phone & Voicemail
Get help with VoIP phone services, campus phones, voicemails, and telecommunication billing.
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Door & Surveillance
Get help with campus door access and video surveillance systems.
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Web & Marketing
Get help with website design and development, content creation and management, and campus media.
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College & Department
Get help from specific campus offices, colleges, or departments.
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Other Services
Find services not categorized elsewhere.
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Popular Services
Connect a New Device to the Network (Students)
MyMocsNet Assistance
Email & Collaboration Applications (Microsoft 365)
My Account Info Assistance
Report Incident
My Recently Visited Services
Connect a New Device to the Network (Students)
Page Development
Registrar Training
Compromised Account or Device
TeamDynamix Enhancements, Changes, etc.
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