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Services or Offerings?
Account Maintenance
  1. Services
  2. Web Services
Request to change access for an individual due to termination or dept. change; request a new account in Drupal, Wordpress or for SiteImprove
Add Network Port
  1. Services
  2. Wired & Wireless Networks
Add a new network data port to an office or other campus location.
Add software to Software Center/Self Service
  1. Services
  2. Hardware & Software
Request access to desktop or mobile software that is not currently offered by UTC IT.
Affiliate Account Creation
  1. Services
  2. Accounts & Access
Create a sponsored account for your department.
Analytics and Reports
  1. Services
  2. Web Services
Request for SiteImprove report, Google analytics, and assistance with reporting analysis
Audio Visual Engineering Consultation
  1. Services
  2. Learning Technologies
Request a custom A/V engineering consultation for your department or classroom.
Backup and Recovery
  1. Services
  2. Systems & Servers
Backup and recovery allows customers to store their data away from their own servers and protect it in the case of an emergency loss.
Billing
  1. Services
  2. Telephone & Voicemail
The telecommunications team can assist with inquiries related to their Telecom Bill.
Break/Fix
  1. Services
  2. Web Services
Broken links, spelling/typos, picture changes, personnel profile data changes
Campus Map Changes
  1. Services
  2. Web Services
Requests to update or change items on the interactive campus map
Campus Planning Interface (CPI)
  1. Services
  2. Hardware & Software
The EMS Campus Planning Interface (CPI) is the web-based interface that academic units use to review course schedule data and communicate changes.
Classroom Computer Lab
  1. Services
  2. Learning Technologies
Evaluate, design and recommend technology for computer classrooms
Compromised Account or Device
  1. Services
  2. Information Security
  3. Report Concerns
Report that you suspect your account or UTC-issued device has been compromised.
Computer Technology Refresh
  1. Services
  2. Hardware & Software
Service to assist in the replacement of faculty and staff computers on a five year cycle
Connect a New Device to the Network (Faculty/Staff)
  1. Services
  2. Wired & Wireless Networks
Request assistance with connecting a new device to the campus network.