Compromised Account or Device

Requests must be completed by the person who is compromised. Once submitted, the IT Security Incident Response Team will respond with next steps.


Following links or downloading files from phising emails and visiting suspicious websites can lead to a compromised account or UTC-issued device. The IT Security Incident Response Team provides assistance in recovering your account or device and will work with University Police when necessary.



  • Select the 'Request Service' button.
  • Contact the Help Desk at 423.425.4000.


Available To

  • Faculty
  • Staff
  • Students
Request Service


Service ID: 49827
Wed 4/28/21 12:51 PM
Thu 11/18/21 11:07 AM