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Categories (12)
Get Started with IT
Are you new to campus as a student or employee? Refer to these guides to find out where to get started with technology.
Accounts
Information related to account maintenance, such as password resets, Two-Factor Authentication, Affiliate account creation, etc.
Applications
Information on Software, such as Adobe Creative Cloud, Digital Measures, UTK Software Distribution Site Access, etc.
Cable TV
How to configure your Analog/Digital TV for access to UTC's cable, available TV channels, and other cable-based FAQ's
Communication and Collaboration
Information on Microsoft Teams and Zoom functionality
Email
Info sources related to Listservs, MocsMail+ accounts, Microsoft O365 and Outlook functions
Labs
Resources related to how to remotely connect to a computer lab machine, available software for use on Lab machines, etc.
Network
Helpful resources on accessing and troubleshooting UTC's networks, including UTC Wireless, Guest Wireless, and VPN
Phones
Information associated with campus phone functionality, such as Call Forwarding, Call Waiting, Voicemail access, etc.
Printers
Info related to printing on campus, such as printing from a personal device to a campus printer
Security
Helpful resources related to security, such as how to report Spam Email, Suspected Phishing Attempts, etc.
O365 Migration
This category is reserved for the October 8 - 11, 2021 O365 Migration.
Additional Resources
Popular Articles
1. Sync Your Account Password (Students)
2. Log Into Microsoft Office 365 (Employees)
Connect Your Apple iOS Device to the UTC-Secure Network
1. Sync Your Account Password (Employees)
Connect Your Windows Computer to the UTC VPN
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