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Categories (13)
Get Started with IT
Are you new to campus as a student or employee? Refer to these guides to find out where to get started with technology.
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Accounts
Information related to account maintenance, such as password resets, Two-Factor Authentication, Affiliate account creation, etc.
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Applications
Information on Software, such as Adobe Creative Cloud, Digital Measures, UTK Software Distribution Site Access, etc.
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Cable TV
How to configure your Analog/Digital TV for access to UTC's cable, available TV channels, and other cable-based FAQ's
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Classroom Technology
Information related to using the technology in the classrooms
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Communication and Collaboration
Information on Microsoft Teams and Zoom functionality
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Email
Info sources related to Listservs, MocsMail+ accounts, Microsoft O365 and Outlook functions
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Hardware
Information related to device hardware and the Computer Refresh Program
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Labs
Resources related to how to remotely connect to a computer lab machine, available software for use on Lab machines, etc.
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Network
Helpful resources on accessing and troubleshooting UTC's networks, including UTC Wireless, Guest Wireless, and VPN
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Phones
Information associated with campus phone functionality, such as Call Forwarding, Call Waiting, Voicemail access, etc.
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Printers
Info related to printing on campus, such as printing from a personal device to a campus printer
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Security
Helpful resources related to security, such as how to report Spam Email, Suspected Phishing Attempts, etc.
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Popular Articles
Connect Your Apple iOS Device to the UTC Network
Enroll Your Device in Two-Factor Authentication
Connect Your Apple iOS Device to the UTC-Secure Network
Connect Your Windows Computer to the UTC VPN
Connect Your Smart TV to the UTC Network
Recent Articles
Updating Faculty Web Profile Information
Phishing Update: URGENT: Mandatory Multi-Factor OTP For Utc
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Phishing Update: September 18, 2023.
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