Device Management

Browse information on UTC Devices, covering hardware, software, support services, and troubleshooting resources.

Categories (2)

Computer Refresh Program

Learn about the Computer Refresh Program for staff & faculty. You can now view your own Computer Refresh Program Eligibility by visiting our service page here: https://utc.teamdynamix.com/TDClient/2717/Porta...
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Windows 11

Coming soon to campus. Learn more about Windows 11 for UTC owned devices.
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Articles (6)

Apple IDs on UTC Devices

Information regarding Apple IDs and UTC devices.

How to Find Your Device's Service Tag or Serial Number

This article provides direction to faculty/staff on to find the service tag or serial number on a Windows or Mac machine.

Purchasing a Windows Device - Quick Guide

Quick guide to purchasing a windows device from the Dell store for UTC employees.

Purchasing UTC Devices from Dell and Apple: Compliance with Minimum Specifications

This article provides detailed guidelines for purchasing computers and devices through UTC’s contracted vendors, Dell and Apple. It outlines the necessary device specifications, highlights the importance of using authorized vendors, and explains how all devices are pre-enrolled into UTC's device management systems. Adhering to these standards ensures compatibility, security, and ongoing support for all devices used across campus.

UTC iPads

Information regarding support and management of UTC iPads.

UTC Supported Operating Systems

Information regarding supported operating systems on UTC-owned staff and lab devices and notes regarding support and support timeframes.