This service request must be requested by Faculty, Staff, or UTC Administrative Units.
Submit a request to start a backup and restore project, and submit a ticket to have data restored to a protected system.
Service Description
IT provides automated daily backups to protect customer data, with manual backups available as needed, such as before software upgrades. Backups retain multiple file versions for up to 30 days, ensuring recovery of older versions if required. This centralized system offers cost-efficient, secure data protection and recovery services, including restoration to original servers or locations. IT manages backups for hosted data and servers, while Microsoft and Google protect their respective services (Microsoft 365 and G-Suite) under their policies.