Hardware & Software

Get help or request software, installing software, Procuring a new computer, printer, or software, or get help with a smart classroom. You can also chat with the Help Desk or get walk in support for students.

Services (14)

Campus Planning Interface (CPI)

The EMS Campus Planning Interface (CPI) is the web-based interface that academic units use to review course schedule data and communicate changes.

Computer Refresh Program

Assistance in replacing full time faculty and staff primary computers.

Event Management System (EMS)

Need access to EMS or need an item updated?

Install Software

Request access to desktop or mobile software that is not currently offered by UTC IT.

IT Procurement

Provide quotes for computer equipment and printers.

Lab Software Request (annual maintenance)

Lab software maintenance is conducted each summer. With any software requests, time is required to allow for testing any prerequisites, packaging, deploying software, and end-user testing. Lab software requests submitted after the following dates may not be fulfilled until the next maintenance cycle.

Fall semester requests for to add or remove software or version updates are due by June 1st.
Spring semester requests for NEW software are due by October 15th. Version updates and software removals are only applied during the summer. New software requests for Spring should only occur due to last minute changes in course offerings or instructors.

Use this form to request software for classroom computer lab installation only. Once the software has been installed, plan to test that it works at least 2 weeks before the first day of class.

To view a list of software that is already installed in each lab, please go to https://utc.teamdynamix.com/TDClient/2717/Porta...

Office Computer

Recommendation on hardware and software needed for office and personal use

Printer Issues

Request assistance with a department printer

Software Issues

Request assistance with software

Support via Chat

Chat online with the Help Desk

Technology Purchase Review

Have a technology you would like for us to review before you purchase? Please select this service to begin the request process. Once you submit this form, the Technology Purchasing Review Committee (TPR) will meet to discuss your responses . If they have any questions, they will follow-up with you via email. If you have any issues or questions please email techreview@utc.edu.

Report Incident

Is something broken or not working as you expect it to? Please let us know.

Walk in support for students

Visit our IT Solutions Center located in the University Center, Room 212. Free technical support, including hardware, software, and consulting.