Hardware & Software

Get help or request software, installing software, Procuring a new computer, printer, or software, or get help with a smart classroom. You can also chat with the Help Desk or get walk in support for students.

Services (12)

Campus Planning Interface (CPI)

The EMS Campus Planning Interface (CPI) is the web-based interface that academic units use to review course schedule data and communicate changes.

Computer Technology Refresh

Service to assist in the replacement of faculty and staff computers on a five year cycle

Event Management System (EMS)

Need access to EMS or need an item updated?

Install Software

Request access to desktop or mobile software that is not currently offered by UTC IT.

IT Procurement

Provide quotes for computer equipment and printers.

Lab Software Request (annual maintenance)

Lab maintenance for the Fall semester 2022 are July 22-24 and July 29-31. Please submit all software requests by June 29th. We may not be able to fulfill any requests submitted after June 29th.

Use this form to request software installation in a lab (or labs) during an IT maintenance window. Please select all labs that apply.

To view a list of software that is already installed in each lab, please go to https://utc.teamdynamix.com/TDClient/2717/Porta...

Library Technology Loan Request

If you do not have the necessary resources to fulfill your online classes, or work responsibilities in a remote or hybrid capacity, please fill out and submit the following form.

Office Computer

Recommendation on hardware and software needed for office and personal use

Support via chat

Chat with the Help Desk

Technology Purchase Review

Have a technology you would like for us to review before you purchase? Please select this service to begin the request process. Once you submit this form, the Technology Purchasing Review Committee (TPR) will meet to discuss your responses . If they have any questions, they will follow-up with you via email. If you have any issues or questions please email techreview@utc.edu.

Walk in support for students

Visit our IT Solutions Center located in Lupton Room 106. Free technical support, including hardware, software, and consulting.

Report Incident

Is something broken or not working as you expect it to? Please let us know.