Hardware & Software

Get help or request software, installing software, Procuring a new computer, printer, or software, or get help with a smart classroom. You can also chat with the Help Desk or get walk in support for students.

Services (14)

Campus Planning Interface (CPI)

The EMS Campus Planning Interface (CPI) is the web-based interface that academic units use to review course schedule data and communicate changes.

Computer Refresh Program

Assistance in replacing full time faculty and staff primary computers.

Event Management System (EMS)

Need access to EMS or need an item updated?

Install Software

Request access to desktop or mobile software that is not currently offered by UTC IT.

IT Procurement

Provide quotes for computer equipment and printers.

Lab Software Request (annual maintenance)

Lab maintenance for the Fall semester will be completed during the Summer. Please submit all software requests by June 30th. We must test any software prerequisites against existing software to make sure there are no incompatibilities. Because of the number of lab we may not be able to fulfill any requests submitted after June 30th for you particular space.

Use this form to request software for classroom computer lab installation only. Please select all labs that apply.

To view a list of software that is already installed in each lab, please go to https://utc.teamdynamix.com/TDClient/2717/Porta...

Office Computer

Recommendation on hardware and software needed for office and personal use

Printer Issues

Request assistance with a department printer

Software Issues

Request assistance with software

Support via Chat

Chat online with the Help Desk

Technology Purchase Review

Have a technology you would like for us to review before you purchase? Please select this service to begin the request process. Once you submit this form, the Technology Purchasing Review Committee (TPR) will meet to discuss your responses . If they have any questions, they will follow-up with you via email. If you have any issues or questions please email techreview@utc.edu.

Report Incident

Is something broken or not working as you expect it to? Please let us know.

Walk in support for students

Visit our IT Solutions Center located in the University Center, Room 212. Free technical support, including hardware, software, and consulting.