Request assistance with connecting a new device to the campus network.
Is something broken or not working as you expect it to? Please let us know.
Request assistance with MyMocsNet
Request assistance with configuring your account for two-factor authentication (Duo Mobile) or activating a new device
Create a sponsored account for your department.
Recommendation on hardware and software needed for office and personal use
Faculty & Staff - Microsoft 365 Outlook, Teams, SharePoint, Groups
Request assistance or report problems with the VPN. Request VPN account Elevation.
Request a hardware token if you do not have a mobile device.
Request for a single page of content, major update to one page, addition of one new page to a site
Request assistance or report problems with connecting to the campus wireless network (UTC-Secure, UTC, Eduroam) or campus wired network.
Assistance in replacing full time faculty and staff primary computers.
Request updates to headshots, location, and contact information
Individuals affiliated with multiple UT campuses may need to merge their separate accounts for login consistency and simplicity.
Passwords are required for Account Access Service to all UTC issued accounts.
Request assistance with a department printer
Request access to desktop or mobile software that is not currently offered by UTC IT.
The telecommunications team can provide support for phone functions and hardware issues.
Update you email address.
Request access rights to a door on campus.
Need access to something? Use this form to request permissions. Whether it is for Shared Drive access (i.e. Departmental), SharePoint, etc.