Popular Services

Request assistance with connecting a new device to the campus network.


Request for a single page of content, major update to one page, addition of one new page to a site


Is something broken or not working as you expect it to? Please let us know.


Faculty & Staff - Microsoft 365 Outlook, Teams, SharePoint, Groups


Request assistance with your NetID, UTCID, Primary Email, or Microsoft Username


Request assistance with DASH or report an issue with DASH that you have encountered.


Request assistance with a department printer


Get recommendations on hardware and software needed for office and personal use


Request updates to headshots, location, and contact information


Request assistance with configuring your account for two-factor authentication (Duo Mobile) or activating a new device


Request access or door management rights to a door on campus.


Request assistance or report problems with connecting to the campus wireless network (UTC-Secure, UTC, Eduroam) or campus wired network.


Request a hardware token for Duo if you do not have a mobile device


Request a Publication Number for a campus related print communication.


Request assistance or report problems with the VPN. Request VPN account Elevation.


The telecommunications team can provide support for phone functions and hardware issues.


Create a sponsored account for your department.


Request assistance for faculty and staff to be added or removed from their department cost center, allowing them to charge print jobs directly to the department.


General Questions for IT


Request assistance with installing and troubleshooting software.


Update your email address if your legal name has changed.


Request assistance with software


High-performance computing (HPC) projects.