Popular Services

Request assistance with connecting a new device to the campus network.


Faculty & Staff - Microsoft 365 Outlook, Teams, SharePoint, Groups


Request assistance with your NetID, UTCID, Primary Email, or Microsoft Username


Get recommendations on hardware and software needed for office and personal use


Is something broken or not working as you expect it to? Please let us know.


Request for a single page of content, major update to one page, addition of one new page to a site


Request assistance with DASH or report an issue with DASH that you have encountered.


Request access or door management rights to a door on campus.


Have a technology you would like for us to review before you purchase? Please select this service to begin the request process. Once you submit this form, the Technology Purchasing Review Committee (TPR) will meet to discuss your responses . If they have any questions, they will follow-up with you via email. If you have any issues or questions please email techreview@utc.edu.


Request assistance or report problems with the VPN. Request VPN account Elevation.


Request a hardware token for Duo if you do not have a mobile device


Create a sponsored account for your department.


Request assistance with a department printer


Request assistance with configuring your account for two-factor authentication (Duo Mobile) or activating a new device


Request a Publication Number for a campus related print communication.


Request assistance or report problems with connecting to the campus wireless network (UTC-Secure, UTC, Eduroam) or campus wired network.


Request updates to headshots, location, and contact information


The telecommunications team can provide support for phone functions and hardware issues.


General Questions for IT


Provide quotes for computer equipment and printers.


Request assistance with 25Live or report an issue with 25Live that you have encountered.


Request assistance with connecting a new device to the campus network.


Submit a request if you need to sponsor Internet access for a guest