Popular Services

Request assistance with configuring your account for two-factor authentication (Duo Mobile) or activating a new device


Request assistance with DASH or report an issue with DASH that you have encountered.


Request a hardware token for Duo if you do not have a mobile device


Is something broken or not working as you expect it to? Please let us know.


Request assistance with connecting a new device to the campus network.


Request assistance or report problems with the VPN. Request VPN account Elevation.


Create a sponsored account for your department.


Have a technology you would like for us to review before you purchase? Please select this service to begin the request process. Once you submit this form, the Technology Purchasing Review Committee (TPR) will meet to discuss your responses . If they have any questions, they will follow-up with you via email. If you have any issues or questions please email techreview@utc.edu.


Request for a single page of content, major update to one page, addition of one new page to a site


Faculty & Staff - Microsoft 365 Outlook, Teams, SharePoint, Groups


The telecommunications team can provide support for phone functions and hardware issues.


Request for access to resources such as department shared drives, SharePoint, etc.


Request training to become a UTC Content Editor, responsible for the website of a department, college, or division.


Submit a request if you need to sponsor Internet access for a guest


Report a suspect phishing or spam email.


Assistance in replacing full time faculty and staff primary computers.


Request a Publication Number for a campus related print communication.


Request assistance or report problems with connecting to the campus wireless network (UTC-Secure, UTC, Eduroam) or campus wired network.


Provide quotes for computer equipment and printers.


Get recommendations on hardware and software needed for office and personal use


Have a question, need a quick answer


Request assistance with a department printer


Request assistance with your NetID, UTCID, Primary Email, or Microsoft Username