Popular Services

Is something broken or not working as you expect it to? Please let us know.

Assistance in replacing full time faculty and staff primary computers.

Request for a single page of content, major update to one page, addition of one new page to a site

Create a sponsored account for your department.

Request assistance or report problems with the VPN. Request VPN account Elevation.

Update you email address.

Faculty & Staff - Microsoft 365 Outlook, Teams, SharePoint, Groups

if you are in need of sponsoring a guest

Individuals affiliated with multiple UT campuses may need to merge their separate accounts for login consistency and simplicity.

Request assistance with your NetID, UTCID, Primary Email, or Microsoft Username

Request updates to headshots, location, and contact information

Request assistance with connecting a new device to the campus network.

Request a Publication Number for a campus related print communication.

Passwords are required for Account Access Service to all UTC issued accounts.

Request social media support or to promote content.

Request assistance with a department printer

Have a technology you would like for us to review before you purchase? Please select this service to begin the request process. Once you submit this form, the Technology Purchasing Review Committee (TPR) will meet to discuss your responses . If they have any questions, they will follow-up with you via email. If you have any issues or questions please email techreview@utc.edu.

Recommendation on hardware and software needed for office and personal use

Request assistance or report problems with connecting to the campus wireless network (UTC-Secure, UTC, Eduroam) or campus wired network.

Report a suspect phishing or spam email.

Request data and/or analysis including but not limited to enrollment, degrees awarded, retention, course outcomes, faculty information , SCH production, and reports for accrediting or governing bodies. Does not include individual student data.

Estimated delivery times:
• Less than one week; or within days when needed for Chancellor/ELT, Board of Trustees, State government.
• 1-2 weeks for UT System, THEC, Other UTC Central Administration Leadership, Non-mandatory external reporting (US News, Open Doors, etc.), University and Program Accreditation
• Up to 4 weeks for student engagement and support programs, colleges/departments, funded grants or institutional level grant proposal requests.