Popular Services

Request assistance with connecting a new device to the campus network.


Request assistance with configuring your account for two-factor authentication (Duo Mobile) or activating a new device


Request for a single page of content, major update to one page, addition of one new page to a site


Request assistance with DASH or report an issue with DASH that you have encountered.


Request a hardware token for Duo if you do not have a mobile device


Request assistance with your NetID, UTCID, Primary Email, or Microsoft Username


The telecommunications team can provide support for phone functions and hardware issues.


Is something broken or not working as you expect it to? Please let us know.


Get recommendations on hardware and software needed for office and personal use


Faculty & Staff - Microsoft 365 Outlook, Teams, SharePoint, Groups


Request assistance with a department printer


Request assistance or report problems with the VPN. Request VPN account Elevation.


Update your email address if your legal name has changed.


Get assistance on managing your password through the UT Password Site.


Request updates to headshots, location, and contact information


General Questions for IT


Request for access to resources such as department shared drives, SharePoint, etc.


Request a Publication Number for a campus related print communication.


Request assistance or report problems with connecting to the campus wireless network (UTC-Secure, UTC, Eduroam) or campus wired network.


Request assistance with installing and troubleshooting software.


Request training to become a UTC Content Editor, responsible for the website of a department, college, or division.


Request for university-related graphic creations.


Request access or door management rights to a door on campus.