Popular Services

Report Incident

Is something broken or not working as you expect it to? Please let us know.

Page Development

Request for a single page of content, major update to one page, addition of one new page to a site

Office Computer

Recommendation on hardware and software needed for office and personal use

User provisioning/Access

Need access to something? Use this form to request permissions. Whether it is for Shared Drive access (i.e. Departmental), SharePoint, etc.

Affiliate Account Creation

Create a sponsored account for your department.

Employee Profile Info Update

Request updates to headshots, location, and contact information

Install Software

Request access to desktop or mobile software that is not currently offered by UTC IT.

Library Technology Loan Request

If you do not have the necessary resources to fulfill your online classes, or work responsibilities in a remote or hybrid capacity, please fill out and submit the following form.

Lab Software Request (annual maintenance)

Lab maintenance for the Fall semester 2022 are July 22-24 and July 29-31. Please submit all software requests by June 29th. We may not be able to fulfill any requests submitted after June 29th.

Use this form to request software installation in a lab (or labs) during an IT maintenance window. Please select all labs that apply.

To view a list of software that is already installed in each lab, please go to https://utc.teamdynamix.com/TDClient/2717/Porta...

IT Procurement

Provide quotes for computer equipment and printers.

Virtual Private Network (VPN)

Request assistance or report problems with the VPN. Request VPN account Elevation.

Phone and Voicemail Support

The telecommunications team can provide support for phone functions and hardware issues.

Request a Hardware Token for Two-Factor Authentication

Request a hardware token if you do not have a mobile device.

Connect a New Device to the Network (Faculty/Staff)

Request assistance with connecting a new device to the campus network.

Email & Collaboration Applications (Microsoft 365)

Faculty & Staff - Microsoft 365 Outlook, Teams, SharePoint, Groups

Request for URL Changes

Requests for URL changes or shortcut links

Site Development

Request for multi-page design and development work, new site development

Campus Map Changes

Requests to update or change items on the interactive campus map

Spam/Phishing Email Reporting

Report a suspect phishing or spam email.

Ask a Question

Have a question, need a quick answer

Move an Existing Phone Service Line

The telecommunications team can relocate the connection and phone to a new location.

Official Transcripts for Faculty Hires

Connect a New Device to the Network (Students)