Popular Services

Request assistance with connecting a new device to the campus network.

Faculty & Staff - Microsoft 365 Outlook, Teams, SharePoint, Groups

Request assistance or report problems with the VPN. Request VPN account Elevation.

Request assistance with your NetID, UTCID, Primary Email, or Microsoft Username

Is something broken or not working as you expect it to? Please let us know.

Request a hardware token for Duo if you do not have a mobile device

Request for a single page of content, major update to one page, addition of one new page to a site

The telecommunications team can provide support for phone functions and hardware issues.

Please submit a general inquiry if you are unsure of what you need.

Request access or door management rights to a door on campus.

Create a sponsored account for your department.

Request assistance with connecting a new device to the campus network.

Provide quotes for computer equipment and printers.

Chat online with the Help Desk

Request assistance with DASH or report an issue with DASH that you have encountered.

Create forms that can produce PDF's with digital signatures.

Update your email address if your legal name has changed.

Request assistance with a department printer

Request assistance with MyMocsNet

Get assistance on managing your password through the UT Password Site.

Request updates to headshots, location, and contact information

Request assistance with software

Request a new phone number/extension or have the telecommunications team check billing accounts for available phone numbers/extensions.