If you do not have the necessary resources to fulfill your online classes, or work responsibilities in a remote or hybrid capacity, please fill out and submit the following form.
Please use this form to report any issues experienced after the planned Office 365 Migration (October 8 - October 11). We will have staff both on phones and in the field ready to address your need.
Is something broken or not working as you expect it to? Please let us know.
Faculty & Staff - Microsoft 365 Outlook, Teams, SharePoint, Groups
Request for a single page of content, major update to one page, addition of one new page to a site
The telecommunications can provide support for phone functions and hardware issues.
Visit our IT Solutions Center located in Lupton Room 106. Free technical support, including hardware, software, and consulting.
Recommendation on hardware and software needed for office and personal use
Broken links, spelling/typos, picture changes, personnel profile data changes
Request for training or assistance with an editorial task
Need access to something? Use this form to request permissions. Whether it is for Shared Drive access (i.e. Departmental), SharePoint, etc.
Request assistance with connecting a new device to the campus network.
Request access to desktop or mobile software that is not currently offered by UTC IT.
Create a sponsored account for your department.
Submit a question to our Mocs One Center staff.
Request help with Duo, our two-factor authentication application.
Request the installation of desktop software in a lab during a specified maintenance window.
Request for multi-page design and development work, new site development
Individuals affiliated with multiple UT campuses may need to merge their separate accounts for login consistency and simplicity.
MocsMail + (Google), Questions about your MocsMail + account. Faculty & Staff can request a MocsMail + account.
Request assistance or report problems with connecting to the campus wireless network (UTC-Secure, UTC, Eduroam) or campus wired network.
Website down, website inaccessible
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