Popular Services

Request assistance with configuring your account for two-factor authentication (Duo Mobile) or activating a new device

Request a hardware token for Duo if you do not have a mobile device

Request assistance with DASH or report an issue with DASH that you have encountered.

Request for a single page of content, major update to one page, addition of one new page to a site

Request assistance with connecting a new device to the campus network.

Request assistance with your NetID, UTCID, Primary Email, or Microsoft Username

Is something broken or not working as you expect it to? Please let us know.

Faculty & Staff - Microsoft 365 Outlook, Teams, SharePoint, Groups

Request for access to resources such as department shared drives, SharePoint, etc.

Get assistance on managing your password through the UT Password Site.

Request assistance or report problems with the VPN. Request VPN account Elevation.

Get recommendations on hardware and software needed for office and personal use

Request access or door management rights to a door on campus.

Assistance in replacing full time faculty and staff primary computers.

The telecommunications team can provide support for phone functions and hardware issues.

General Questions for IT

Have a question, need a quick answer

Request training to become a UTC Content Editor, responsible for the website of a department, college, or division.

Update your email address if your legal name has changed.

Provide quotes for computer equipment and printers.

Request assistance or report problems with connecting to the campus wireless network (UTC-Secure, UTC, Eduroam) or campus wired network.

Create forms that can produce PDF's with digital signatures.

Create a sponsored account for your department.