Activate Your UTC Account

If you are a new UTC student, faculty or staff, you will need to log in using the initial password setup. Follow the instructions below to activate your account.

Important: If you have previously setup an account at another UT campus (UTK, UTHSC, UTM, etc), visit utc.edu/password to reset your UT password so your UTC account can sync and be ready to use.

Items Needed to Activate your Account

1. University of Tennessee (UT) NetID

This typically is the same as your UTC ID. Your UTC ID is 6 characters in the format of ABC123.

• To find your NetID, please review your admissions acceptance letter by checking your status at utc.edu/apply. 
• For assistance with your NetID, please contact the IT Help Desk at 423-425-4000.

2. One of the following identifiers

• Social Security Number
• Employee Personnel Number
• TN Unique ID - available on your electronic admissions acceptance letter

Directions

1. Open your preferred web browser to: www.utc.edu/password.

2. Under the Student and Employee Account Management, follow the Activate your account section and click on the first-time password setup.

3. Enter your NetID and click Continue. For assistance with your NetID, in the event that your UTCID does not work, contact the IT Helpdesk at 423-425-4000.

    

4. Click the drop down menu and select your preferred form of ID (Employee #, tnUniqueID, or SSN). Then enter your personal information and click Continue. 

5. Click Start setup and follow the prompts to sign up for Two-Factor Authentication (2FA). As of October 2022, 2FA is required for additional UTC systems such as Gmail and MyMocsNet. 

6. Select your security questions by following the instructions on the page and click Continue. 

7. Enter the answers for your chosen security questions and click Continue. 

8. Read and Accept to enable password reset. 

9. Read the ‘Tips for Protecting Your UT Accounts’ and click Continue.

10. Using the password complexity requirements found on the page, enter and verify your new password. 

11. Check the 'Acceptable Use Policy' box found at the bottom of the page and click Continue. 

12. The following message will verify that your initial password has been setup.
      

13. Click OK and close your browser.

To manage your account in the future, go to www.utc.edu/password.

Additional Support 

Open an IT Helpdesk request ticket.
Send an email to ITHelp@utc.edu.
Contact the IT Help Desk at 423-425-4000 or visit our IT Chat Portal.

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