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Directions (on PSP)
- Verify that the WLAN switch on the top or side of the device is ON
- Open ‘Settings’
- Select ‘Network Settings’
- Select ‘Infrastructure Mode’
- Select ‘New Connection’
- Select ‘Scan’
- Select the ‘UTC’ network
- Finish the network connection setup using the default settings
- Locate the device’s MAC address
Directions (on another device)
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On a another device connected to the UTC network, open your preferred web browser to: https://portal.utc.edu/registration/
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Select 'Students, faculty, staff, or affiliates with a UTC ID'
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Sign in with your UTC ID and Password
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Select 'Game Console'
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Under the ‘MAC address’ field, enter the console’s MAC address
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Select the device type from the dropdown box
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Select ‘Submit’
Troubleshooting
“I do not know my MAC address”
- Open ‘Settings’
- Select ‘System Information’
- Your MAC address should be displayed here
Additional Support
Open an IT Helpdesk request ticket.
Send an email to ITHelp@utc.edu.
Contact the IT Help Desk at 423-425-4000 or visit our IT Chat Portal.
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