Install the EMS Client


Special note: these instructions written based on the usage of Google Chrome as the web browser, but the process should be similar for other browsers.


  1. Open your preferred web browser to:


  1. Click 'Download and Install the EMS Desktop Client'
  • Note: this should prompt to save or download two files, but may block one of the downloads if the pop-up blocker is not disabled.
  • If the pop-up is blocked:
  1. Click the icon with the red 'x' in the top right:


  1. Select the following option from the menu and then click 'Done':


  1. Click 'Download and Install the EMS Desktop Client' once more


  1. Select save for each file you are prompted to download


  1. Select 'keep' if asked if you would like to keep the .cfg file


  1. Open the .exe file


  1. Follow any given prompts to install EMS.


  1. Open EMS
  • If EMS asks you to log in:
    1. Under the ‘User ID’ field, enter your UTC ID (ex. abc123)
    2. Under the ‘Password’ field, enter your UTC password
    3. Select ‘OK’








Article ID: 131673
Mon 4/26/21 4:24 PM
Tue 4/27/21 11:28 AM