Using Citrix

What is Citrix?

Citrix is an online service that functions as a remote desktop computer. The goal of Citrix is to unify your desktops, files, and apps in a single cloud space and then allow you to access it at will from your preferred device.

Apps available

• AutoCAD

• AutoDesk

• Office

• SPSS

• SAS

Access and setup

Prior to accessing Citrix you must have changed your password at https://ds.utk.edu/passwords where you may log in using your UTC credentials (your UTC ID will be the NetID). Once you have changed your password, follow these instructions: https://help.utk.edu/kb/index.php?func=show&e=2027 .

What you need to know

• Files are currently only available to be uploaded through the Citrix Receiver. Files must be uploaded through the Receiver but can be accessed by the browser (lite) version.
   
• The Citrix Receiver can view your local device where the lite version is not able.
   
• Refer to the Citrix Troubleshooting Guide for more help.