Directions
Adding a person to an active call (Conferencing)
· During a call, on the Phone screen, press More > Conf.
o The phone puts the existing call on hold
· Call the next participant and press the Join softkey when the call is answered
· To add another person repeat the steps
Call Forwarding to your cell phone using EC500
· Press Main Menu (light gray button with 3 lines stacked)
· Select Features
· The button next to EC500 will glow depending on what state it is in
o If calls are ringing to your cell phone it will be green
o If calls are not ringing to your cell phone it will be red
· Toggle the setting by pressing the button
· Return to the Main screen by pressing the upper right light gray button with a phone on it
OR
· Use the navigational arrows to scroll down on the Main Screen
· Press the feature button next to EC500
o If calls are ringing to your cell phone it will be green
o If calls are not ringing to your cell phone it will be red
Transfer
· During a call, press the Transfer Softkey
· Begin typing the number you want to transfer to
· When you have typed the number press the softkey labelled Call
· It will ask if you want to make the Transfer now (blind transfer) or talk to the line you are transferring to.
o If you press now it will send the call
o If you press talk it will call the number you dialed
§ To complete the transfer press the Complete softkey
Voicemail
· Press the light gray button with the envelope
· Press #, your mailbox number(extension), enter your 4 digit password then #
o Default is 0000, if you have forgotten your password please submit a helpdesk ticket to have it reset
