Avaya Mobile Apps

Password Phone AVAYA

Avaya IX Workplace is here to streamline your daily telecommunications.
With the app you can:

Make calls using your university phone number
Receive calls that ring to your university phone number
Use your phone’s personal assistant to make calls
Use contacts to make calls Keep a list of favorite contacts for easy use
Easily recognize when a call is ringing to your university phone number
View your call history
Make conference calls (up to 6 members)
And much more!

Jump to...

Download and Installation
- Mobile Devices
- Desktop
Changing your Avaya SIP Phone Password
Desktop and iOS QuickStart Video Guides

Download and Installation

Mobile Devices

Android:

Open the Play Store application
Search for Avaya IX Workplace or follow the link provided: Avaya IX Workplace on the Google Play store

iOS:

Open the App Store application
Search for Avaya IX Workplace or follow the link provided: Avaya IX Workplace on the App store

Desktop Client

Navigate to https://myphone.utc.edu/ while on the VPN or on-campus network

Install Avaya IX Workplace Client
After the installation is complete open the application
Read and accept the End User License Agreement
Select 'Configure My Account'
Enter your UTC provided email address
Enter your 4-digit office extension
Enter your password and tap 'Next'
Setup complete

Changing your Avaya SIP Phone Password

An active network connection to UTC Secure or through the UTC VPN is required to proceed.

The following contains information about changing your known SIP Password for your Avaya Phone. This numeric password is used to log your extension into your on-campus phone and/or to your Avaya IX Workplace account. You will be provided your temporary password when your extension is converted.

Navigate to https://myphone.utc.edu in a web browser and click the "Change Password" link as shown below.
In the User Id field enter your SIP Handle ex. 4000@voip.utc.edu. Unless otherwise instructed, SIP handles consist of your extension prepended to @voip.utc.edu.
In the Password field enter your current password and press the 'Login' button.
Select 'SIP' for the Profile Type if it is not automatically selected.
Enter your current password in the Current Password field.
Enter your new password in the New Password field.
- Passwords must be 6-12 digits
Confirm the new password in the last field and press 'Submit.' The system will alert you to incorrectly filled fields or if the request was successful.